Senior Client Advisor

2 weeks ago


Birmingham, United Kingdom Hollyfield Personnel Full time

Are you looking to join a forward-thinking company that offer excellent training, continuous support, various benefits and hybrid working? If so, we have an amazing opportunity for you.
Our highly successful client in Birmingham is recruiting for a Senior Client Advisor to join their team on a permanent, full-time basis with hybrid working arrangements (1 day in the office per week or fully office based for your preference).
If you have extensive call based work experience as well as a balanced approach to client management, this is the role for you
Duties include:

- Providing support and money management/debt advice to small businesses as well as people that are self employed
- Assisting clients to form a business and household budget and help prioritise effectively
- Identify workable solutions for the business such as business rescue solutions, Administration, Insolvency, Debt Management Plans, Debt Relief Orders, Individual Voluntary Arrangements
- Ensuring compliancy with FCA regulations
- Updating a bespoke CRM system with client information and processes taken
- Building strong relationship and trust with clients
- Experience within a call-based position that includes working within a fast paced, target driven environment
- Ability to maintain excellent resilience and control over client communication
- High levels of organisation and attention to detail
- Excellent communication skills
- IT proficient including Word, Excel and Outlook

**Benefits**:

- 29 days annual leave plus bank holiday
- Ability to buy and sell annual leave
- Healthcare cash scheme
- Free on-site gym
- Cycle to work scheme
- Newly refurbished offices with plenty of relaxation and leisure amenities
- Hybrid working
- Excellent benefit package to be discussed to include
- Subsidised parking

Working hours are 35 hours per week on a shift rota basis between 9:00 am - 8:00 pm Monday to Friday. There is the requirement to work one in four Saturdays with hours of 9:30 am to 1:00 pm (this time will be given back in the week)
Salary for the position is £33,793.
Ref: CB149


  • Senior Client Advisor

    15 hours ago


    Birmingham, United Kingdom Diesel Full time

    **Senior Client Advisor**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide...

  • Senior Client Advisor

    2 weeks ago


    Birmingham, United Kingdom Hollyfield Personnel Full time

    Are you looking to join a forward-thinking company that offer excellent training, continuous support, various benefits and hybrid working? If so, we have an amazing opportunity for you. Our highly successful client in Birmingham is recruiting for a Senior Client Advisor to join their team on a permanent, full-time basis with hybrid working arrangements (1...


  • Birmingham, United Kingdom Katie Bard (Angela Mortimer Plc) Full time

    A leading technology organisation are looking for an analytical, efficient individual to join their team in Birmingham as a Client Support Advisor! This is an excellent opportunity for the right individual with previous client support and administrationexperience to utilise their existing skill set in an amazing team! Some of your responsibilities will...

  • Client Advisor

    1 week ago


    Birmingham, United Kingdom Marsh Full time

    **Client Advisor - Marsh RMP** We are seeking a talented individual to join our **Risk Management** team at **Marsh**. This role can be based in the** Birmingham**office**.** This is a hybrid role that has a requirement of working at least three days a week in the office. You will be responsible for supporting Client Executives and lead Client Advisors in...


  • Birmingham, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time

    **Corporate Client Advisor - Commercial Insurance** **Birmingham Central Office, but hybrid working - 2 days in** **Salary to £42,000, plus exceptional additional benefits** We are recruiting for a Corporate Client Advisor - someone who has the experience of large mid-corporate and Corporate client accounts, who someone who has the ability to move into...

  • Senior HR Advisor

    1 week ago


    Birmingham, United Kingdom Page Personnel Full time

    Senior HR Advisor - Remote **About Our Client**: Page Personnel is presenting a Transport Organisation based in Birmingham. The key responsibilities of the Senior HR Advisor are to; - Analyse pay negotiations, by conducting pay bench marking research to shape new pay strategy across 24 sitesHandle ER cases, ranging in complexity. Holding meetings, give...

  • Client Advisor

    3 days ago


    Birmingham, Birmingham, United Kingdom Marsh Full time

    Client Advisor – Marsh RMPWe are seeking a talented individual to join ourRisk Managementteam atMarsh. This role can be based in theBirminghamoffice.This is a hybrid role that has a requirement of working at least three days a week in the office.You will be responsible for supporting Client Executives and lead Client Advisors in maintaining their book of...

  • Client Advisor

    1 week ago


    Birmingham, United Kingdom National African-American Insurance Association (NAAIA) Full time

    OverviewClient Advisor – Marsh RMPWe are seeking a talented individual to join our Risk Management team at Marsh. This role can be based in the Birmingham office. This is a hybrid role that has a requirement of working at least three days a week in the office.ResponsibilitiesWork with Client Executives and lead Client Advisors to retain and generate new...

  • Client Advisor

    1 week ago


    Birmingham, Birmingham, United Kingdom Burberry Full time £30,000 - £60,000 per year

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   We aim to...


  • Birmingham, United Kingdom Aon Full time

    Client Service Advisor - Commercial Insurance - (Birmingham, UK) We’re Hiring! Aon’s UK Retail business are currently recruiting a Client Service Advisor to join our team based in Birmingham. This role is a hybrid role - office and home-based working The Client Service Advisor will be primarily responsible for providing a high quality, innovative and...