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HR Advisor

3 weeks ago

West Midlands, United Kingdom Cadent Gas Full time

**Location: West Midlands - Hybrid working between Cadent locations & Home (Travel required)**

**Full Time, Permanent Position**

**Salary: £31,287 - £36,808 (depending on skills/experience)**

**About Us**

At Cadent we’re excited to be part of the future of UK energy We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.

**Accountabilities**:

- Provide advice and guidance on a range of topics including, but not limited to, sickness absence management, disciplinary / code of employee conduct, grievance, performance improvement, discrimination, bullying and harassment, drugs and alcohol, death in service etc
- Manage a high volume of caseload in accordance with departmental service level agreements (SLA’s) and People Policies, seeking support from the HR Business Partner for their respective area and/or the Head of People for complex employee relations & litigation as/if necessary: Supporting People Managers in the handling of the cases including but not limited to:

- Disciplinary cases up to and including dismissal and appeal,
- Sickness cases at all levels up to and including potential medical redeployment/ill health dismissal and/or sickness absence Step 3 dismissal; advise on reasonable adjustments,
- Performance improvement cases at all levels up to and including potential redeployment, PIP and Dismissal
- Grievance cases at all levels, including discrimination, bullying and harassment
- Other cases as required including but not limited to: probation, flexible working requests, diversity & inclusion, drugs & alcohol, death in service
- Ensure outcomes & follow up action are undertaken, updating the case management system, and ensuring transaction of the case to close
- Provide HR support at formal hearings or meetings as required either by the People Policy or as directed by your Manager or your stakeholder to ensure a robust and customer focussed service
- Proactive participation in best practice reviews of cases to ensure continuous learning and process improvement
- Remain flexible to travel when needed across the Cadent owned Gas Distribution Networks and sited location, to support case management activity for customer base and attendance at meetings and hearings.

**Qualifications, Technical Skills, Leadership Skills**

**Qualifications**
- English & Maths GCSE Grade C or equivalent
- CIPD Level 3 qualified or working toward/relevant experience
- CIPD Level 5 qualified or working toward/relevant experience (Desirable)
- Educated to Degree level or equivalent in HR (Desirable)

**Practical Experience**
- Experience of managing a high volume of ER cases in accordance with service level agreements (SLA’s)
- Experience of guiding, coaching and supporting people managers in complex ER matters
- An understanding of external good practice i.e. ACAS requirements for policies/processes
- Experience of supporting formal meetings & hearings
- Experience of advising on the management of a range of cases including but not limited to:

- Disciplinary cases
- Sickness cases
- Performance improvement
- Grievance cases
- Other cases including but not limited to flexible working requests, diversity & inclusion, drugs & alcohol, death in service (Desirable)
- Ability to work under pressure and deliver high quality work in a timely manner
- Ability to manage a high workload in line with challenging SLA’s
- Ability to multi-task and prioritise work to offer a consistently high level of service
- Ability to manage stakeholder relationships effectively and proactively at all levels in association with case work
- Ability to confidently challenge current ways of working and influence and encourage change
- Clear and confident communicator (verbal and written) with the ability to adapt communication style in given situations
- Delivery & Customer focused
- Resilient and tenacious
- Team player focused on value creation
- Competent in MS Word, Excel, PowerPoint, Outlook.

**What’s In It For You**

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

- Funding and support towards completing qualifications
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities

**Benefits**

We offer a host of benefits to suit your lifestyle and support your well-being. These include:

- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more
- Fantastic career development prospects with funded learning options, inclu