Senior Housing Support Worker

2 weeks ago

Norwich, United Kingdom YMCA Norfolk Full time

**Position**:Senior Housing Engagement Worker

**Pay**: £12.63 per hour (Grade F - £24,628.50 per annum)

**Location**: YMCA Central

**Contract Type**: Permanent

**Hours per week**: 37.5 hours per week

Are you looking for a new challenge to start off the New Year? Are you ready to step up into a Senior position to support the Central Housing Manager and learn more about the operational side of running a youth hostel? Then this role could be for you

We are looking for a Senior Housing Engagement Worker to join the team at our YMCA Central Hostel

**Job Role**:

- To provide an environment for residents with a programme of positive activities, that is safe, supportive and secure, to address the variety of barriers young people face. Ensuring residents feel included in the needs, risk and planning of the service theywill receive, to move through a pathway to more independent living. Whilst on duty, to provide support to other staff in the service and to ensure the health and safety, security and well-being of service users, staff and visitors. To support the manager withrunning of the service.
- Further information can be found on our website.

**The Organisation**:
YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun Weplace young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders.

**What you’ll need to succeed**:
You will have recent experience of working in a support or housing setting with vulnerable people that have support needs. You will have knowledge of housing legislation including tenancy management, as well as knowledge of the benefits system, in particularhousing benefit and welfare reform bill. You will be able to demonstrate emotional stability and resilience to pressure, while being able to communicate clearly and effectively with tenants, colleagues and other professionals.

**What you’ll get in return**:

- Healthshield Health Care Plan
- 34 days (pro rata) per annum inclusive of Bank and Public Holidays
- An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service
- Access to contributory stakeholder pension scheme after 3 months
- Health and wellbeing events and activities
- Family friendly policies
- In service training opportunities and bursaries investing in your development
- Annual staff day and staff awards to celebrate our successes
- Death in service benefit of 2 x annual salary
- Regular line management and support
- Staff discount at Williams Kitchen Café, Explorers Soft Play & Muddy Puddles Nursery

**What to do next**:
For more information on this role, please get in touch

To apply, please download and complete an Application Form and a Survey Form from our website and forward along with a copy of your CV.

YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment.

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