Deputy Head of Transactional Services

18 hours ago

Bristol, United Kingdom University of Bristol Full time

**The role**:
We are looking for a dynamic operational leader to help us shape the future of our accounts payable and income functions in Finance Services. This new role brings additional leadership capacity to our team and will take responsibility for the operational performance and compliance of these functions. We want to drive improvement in our performance and business processes and are looking for an experienced operations lead to help us champion excellence and deliver efficiencies in how we work. Reporting to the Head of Transactional Services the postholder will directly manage four team managers and oversee a team of 45.

**What will you be doing?**:

- Lead, mentor, and develop a large operational team, fostering a culture of high performance and continuous improvement
- Establish and strengthen key performance indicators (KPIs) to track operational performance and drive continuous improvement activity. Oversee the production of monthly performance and debt reporting
- Identify and implement business process improvements to drive efficiencies, manage costs, and enhance service delivery
- Drive the development and maintenance of an effective control framework across these service areas
- Ability to lead, coach and engage your teams to deliver efficient and effective operational services
- Interest in trying new approaches, technology, and tools to see if we can do things in a different way. Enthusiasm for helping us meet our ambitions for driving out inefficiencies
- Appreciation of the routines and methodologies within transactional services (invoice processing, payments, credit control, payment acceptance, and student fee management) and the relevant regulatory requirements
- Ability to confidently analyse relevant data to evaluate performance and allocate resources, adjusting plans for anticipated peaks of activity and to accommodate changing business needs

**Additional information**:
**This advert will close**at**23:59 UK time**on 12/01/2025**

**Our strategy and mission**:
We recently launched our strategy to 2030 tying together our mission, vision and values.

**_The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an _**_inclusive working environment where all colleagues can thrive and reach their full potential._**_ We want _**_to attract, develop, and retain individuals_**_ with different experiences, backgrounds and perspectives - particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution._**
JOB NUMBER**

**SUPP111935**:

CONTRACT TYPE/WORK PATTERN**

**Open ended / Full time**:

POSTING END DATE**

**12 Jan 2025**:

FACULTY/DIVISION**

**Finance Services**:

SALARY**

**£49,250 - £55,295**:

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