Senior Communications Officer

Are you creative, passionate about content development and digital communications? Would you like to use your communications skills to raise awareness of the benefits technology is bringing to health and care?

We’re looking for an enthusiastic Senior Communications Officer to join our busy communications team at Digital Health and Care Wales.

Able to hit the ground running, you’ll be involved in internal and external communications, content development, social media, events and website management. You’ll be adept at writing engaging copy for all communications channels and understand the value of developing rich content by using video, audio, photography and animation.

Creativity and the ability to convey messages in a clear and engaging way are essential.

Every day will be different and you will work with a wide range of people including patients and public, health and care professionals, technology professionals, government, industry and academia.

In return you will be part of an award-winning national organisation that’s making a difference, in a role that will enable you to thrive and develop.

If you are motivated and have excellent organisational skills then we’d love to hear from you.

Digital Health and Care Wales provides the national technology and data services needed by health and care professionals and the people of Wales, helping to achieve better health and well-being.

While Wales has one of the best healthcare systems in the world, we know that digital and data can help save lives, deliver safer care and support high-quality services now and into the future.

As a Senior Communications Officer you will be at the heart of helping Digital Health and Care explain its work and its impact, developing key messages and engaging content to reach our stakeholders and target audiences. You will have the experience to know the best approach to meet your brief and objectives and to ensure that our brand is recognised as part of the NHS Wales family.

Work will be across the full range of communications channels to ensure we effectively explain the importance of digital and data to the transformation of health and care in Wales. This will include internal and external projects and campaigns.

As digital and data services for health and care continue to grow, we are expanding the Communications Team to ensure we can continue to communicate and engage effectively with our audiences.

The Communications Team has wide-ranging responsibilities that includes support for the Board and the organisation’s extensive portfolio of programmes and operation services. This involves collaboration with both internal and external colleagues as we move towards the development of a business partner model.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.

This is a new and permanent role within our central Communications Team, reporting to the Assistant Head of Communications.

**You will be responsible for**:

- Developing a wide range of written content
- Producing or managing the production of video and audio clips
- Supporting development of the Digital Health and Care Wales website
- Supporting development and management of content on the internal SharePoint website
- Liaising with individual programmes and projects to provide communications advice and support
- Communications campaigns and planning
- Providing input to proactive media activities, include the preparation of media releases
- Supporting events and exhibitions
- Producing case studies
- Producing news stories
- Internal Communications

It goes without saying the excellent writing skills are at the core of daily activities, alongside the ability to gather complex information and to translate into clear understandable messages.

The post requires a breadth of communication skills that includes corporate and product-driven campaigns, web and digital content to include video and audio and a keen interest in the use of digital and data across health and care.