External Sales Representative

2 weeks ago

Inverness, United Kingdom MacGregor Industrial Supplies Ltd Full time

**Job Title **External Sales Representative - Autosmart

**Hours **40 hours per week

**Location **Based in Inverness - 15 - 17 Henderson Road with travel

**JOB** **OVERVIEW**

**KEY** **RESPONSIBILITIES**
- Presenting products and services to current and potential.
- Establish and maintain current client and potential client relationships.
- Follow up on new leads and referrals resulting from field activity.
- Regular reviews of company accounts with the progression of any outstanding accounts.
- Security of all monies received by cash, card and cheque, giving due consideration of data protection.
- Plan and prioritise sales activities based on customer/prospect requirements.
- Developing and maintaining sales materials and current product knowledge.
- Advise customers on products available and the product uses.
- Participate in marketing events such as seminars and trade shows.
- Monitor and report on market and competitor activities and provide relevant reports and information.
- Identify and resolve client concerns.
- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
- Prepare paperwork while maintaining and developing a customer database.
- Co-ordinate company staff to accomplish the work required to complete sales.
- Develop and implement special sales activities to reduce stock.
- Ensuring labelling on products and chemicals is correct.
- Monitoring and maintaining Autosmart van stock levels.
- Manage products and services, ensuring pricing and margins are correct according to agreed terms.
- Liaise with Autosmart directly to resolve any customer queries.

**SKILLS & EXPERIENCE**
- Be aware of ADR (carriage of dangerous goods)
- Full UK driving license, maximum of 6 points on license.
- Excellent Customer Service: communicate effectively with customers - connect with the customer by being friendly, helpful and knowledgeable - be available to deliver great service - resolve customer queries and complaints in a timely and appropriate manner.
- Understands the importance of data accuracy.
- The ability to work with mínimal supervision and make decisions relevant to the successful outcome and conclusion of the processes.
- Ability to respond positively to new challenges and change.
- Good numeracy knowledge.

**BENEFITS**
- Monday to Friday (Saturdays on Rota if specified)
- Employee discount
- Pension Scheme
- Death in Service Benefit
- Staff uniforms
- Cycle to work scheme
- Discretionary annual bonus, based on company performance
- Extra holiday after one year

Schedule:

- Monday to Friday

Work Location: In person

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