Business Apps Support Specialist
5 days ago
**Business Apps Support Specialist (Business Central)**
UK, Remote/Hybrid (Occasional travel to nearest office - Lisburn | Peterborough | Bury St Edmunds)
Are you a skilled problem-solver with a passion for client support?
Join a dynamic team as a **Business Applications BC Support Specialist** and play a crucial role in the client support team during this exciting phase of evolution
**Why Join?**
- ** Collaborative Culture**: Be part of a team prioritising client success through cutting-edge technology partnerships
- ** Growth Opportunities**: Join at a pivotal time with ambitious growth plans, expanding industry presence
**Your Role As Business Apps (BC) Support Specialist**:
As a key member of the support team, you will:
- ** Resolve complex issues**: Proven track record in tackling intricate problems and taking them to resolution
- ** Collaborate effectively**: Excellent communication skills and a collaborative mindset for teamwork
- ** Key Competency**: Problem Solving: Exhibit a results-focused and problem-solving approach
**Key Responsibilities**:
- **Customer Satisfaction**: Deliver high customer satisfaction through effective support channels
- **Collaboration**: Collaborate with consultants for smooth client onboarding and project handovers
**About You**:
Essential:
- **Business Central Support**: Previous experience in a Business Central Helpdesk support team
- **Communication Skills**: Excellent communication skills and the ability to work collaboratively
- **Problem-Solving**: Proven experience dealing with complex issues, taking them to resolution
Desirable:
- Industry Knowledge**:Construction industry knowledge** is a plus
- Certifications**:Microsoft Certifications** (MB800) or equivalent
Competencies:
- **Problem Solving**: A results-focused and problem-solving approach
- **Communication**: Effective communication skills for seamless collaboration
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