Dealer Support Specialist

2 days ago


Peterborough, United Kingdom Convera Full time

Dealer Support Specialist - Peterborough

Are you on the lookout for a new role? If so we are looking for a talented individual to join our Dealing and Hedging function as a Support Specialist.

About Us

We are the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry experience and technology-led payments solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction.

Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Your role

Your responsibilities will include:

- Provide support for the Dealing team to maximize their time to focus on customer contact.
- Booking non-hedging transactions, sending customer communications and processing deal related administration.
- Monitoring of the team calendar and process diarised trade requests.
- Booking of university trades and reviewing of incoming credits

You’ll ideally have:

- Keen interest to build a career in a support function within Financial Services
- Strong attention to detail and ability to function in a highly team-based environment
- Proficient in prioritising workload to meet deadlines
- Skilled in building and maintaining collaborative working relationships with key internal stakeholders
- Experience of working within a client-facing role
- Experience of working within a high-volume service delivery environment desirable
- Strong experience in Microsoft Excel

Join us, and let’s move money simply, securely, smartly

Convera is delivering solutions ranging from simple currency exchanges to sophisticated risk management solutions and platforms. Everything we do is designed to enhance the customer experiences and seamlessly power their global commerce needs. It’s an exciting time for our organization, as the largest non-bank cross-border payment company in the world serving over 30k customers in more than 200 countries.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

LI-DI1


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