Billing Assistant

1 week ago

Stockport, United Kingdom Vodat Communications Group Full time

**Role Responsibilities**

Key responsibilities will include but not limited to:

- Accurately process, check, and post invoices from our billing systems to Sage in real time to facilitate the timely production of the management accounts.
- Reconcile charges from telecommunications providers and engineers with internal service desk notes and bill to customers where applicable.
- Enter new charges into the recurring billing system in a timely manner to reduce backdated customer charges.
- Monitor cease tickets and action ceasing the billing.
- Actively investigate and reconcile ad-hoc charges from providers and bill customers where applicable.
- Reconcile SIM data and create customer invoices.
- Create new customer cost centers in the billing system.
- Create new products in Sage.
- Handle billing enquiries and provide customer support.
- Resolve billing queries.
- Provide support as required throughout external audits.
- Monitor central mailboxes and action messages accordingly.
- Provide assistance to other departments as required.
- Answering telephone calls and general administration.
- Working to deadlines to ensure department Month End deadlines are met.

**Skills & Experience**

Key Skills and Experience would include but not limited to:

- Experience of accounting software Sage 200
- Proficient user of Office 365
- Intermediate Excel skills
- Experience in the accounts department
- Experience in communicating with internal and external stakeholders

**Personal Qualities**
- Planning and organising with the ability to prioritise own workload
- Working with initiative
- Able to communicate effectively both internally and externally
- Teamwork
- Problem-solving skills with the ability to identify areas for improvement
- Data entry accuracy and attention to detail
- Punctual and reliable and able to work from the office in Bredbury for four days each week.

**Equal Opportunities**

We are an equal opportunity employer. We will consider all qualified applicants for employment without discrimination on grounds of disability, gender or gender orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.

**Right to Work**

Please note that this role requires the successful applicant to be permitted by the UK Home Office to live and work in the UK.

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