Service Advisor

4 days ago

Dundee, United Kingdom John Clark Motor Group Full time

**Service Advisor - Pentland Land Rover Dundee**

OTE up to £35k plus many fantastic benefits

A fantastic opportunity has arisen to work at **Land Rover** in Dundee** as a Technician**

**Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest levels of professionalism and customer care.

**The Role as Service Advisor**
- Evaluate customer needs on servicing or repair requirements, in line with Vehicle Health Checks
- Ensure the customer is aware of all applicable costs and the progress of repairs in a timely manner and competently handling objections
- Coordinate internally with the workshop colleagues to progress the vehicle through the service process
- Deliver exceptional customer service in order to achieve the customer satisfaction set objectives whilst adhering to the manufacturer standards and dealership procedures
- Maintain accurate customer details to ensure customer database is up to date
- Up to date knowledge on additional products and services is essential
- Work in line with all service and warranty policies of both group and manufacturer

**Skills & experience we know will help Service Advisor succeed in this role**
- Previous Customer Service experience is preferable
- Proven track record of ability to influence and advise customers on technical issues and products with support where applicable
- Deliver first class service to achieve company and manufacturer objectives
- Self-motivated with experience of achieving targets
- Confident and professional communication skills

**If you’ve got it, we want it and in return you will benefit from us**:

- 6 weeks holiday (30 days per year, full time) increasing with length of service
- Additional earning potential through bonus
- Careers development opportunities (click here for more info on our team stories)
- Award winning In-house and manufacturer training
- Access to Colleague car purchase schemes
- Group contributory pension scheme
- Life assurance
- Industry leading employee discount platform at a wide range of high street & online providers
- Employee support available from trained specialists, 24/7/365 for emotional, mental, legal requirements
- Colleague uniform provided
- Preferential rates on borrowing and saving schemes
- Family Fun Days and dealership events
- Preferential rates on vehicle parts purchases and servicing.
- Cycle to work scheme

**SoWhat happens next?

  • Service Advisor

    4 days ago

    Dundee, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **Audi** in **Dundee as a Service Advisor** **Do you have what it takes to work in a highly demanding customer focused role?**Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest levels of...

  • Service Advisor

    6 days ago

    Dundee, United Kingdom John Clark Motor Group Full time

    **Service Advisor** Highly competitive salary, bonus plus fantastic benefits A fantastic opportunity has arisen to work at **MG** in Dundee** as a Service Advisor** **Do you have what it takes to work in a highly demanding customer focused role?**Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer...

  • Service Advisor

    6 days ago

    Dundee, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **BMW/MINI** in Dundee **as a Service Advisor** **Do you have what it takes to work in a highly demanding customer focused role?**Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest levels of...

  • Service Advisor

    2 weeks ago

    Dundee, United Kingdom John Clark Motor Group Full time

    **Service Advisor - AUDI Dundee** **Industry Leading Salary & Bonus** A fantastic opportunity has arisen to work at **AUDI** in **DUNDEE as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer...

  • Service Advisor

    3 weeks ago

    Dundee, United Kingdom Arnold Clark. Careers Full time

    We are currently recruiting for a new Service Advisor to help us at our Dundee Renault/Dacia/Hyundai branch. We offer: 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity...

  • Service Advisor

    7 days ago

    Dundee, United Kingdom Arnold Clark. Careers Full time

    We are currently recruiting for a new Service Advisor to help us at our Dundee Renault / Dacia / Hyundai branch. We offer 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24 / 7 and can claim money back on medical and dental treatments Pension scheme Maternity and...

  • Service Advisor

    2 weeks ago

    Dundee, United Kingdom John Clark Motor Group Full time

    Drive Exceptional Service: Service Advisor at John Clark Volvo Dundee Highly competitive salary, bonus plus fantastic benefits **Are you passionate about delivering outstanding customer experiences? Do you thrive in a dynamic, high-paced environment where your positive attitude and professionalism truly shine?** Then your next opportunity is waiting at...

  • Service Advisor

    2 weeks ago

    Dundee, Dundee City, United Kingdom John Clark Motor Group Full time £25,000 - £40,000 per year

    Drive Exceptional Service: Service Advisor at John Clark Volvo DundeeHighly competitive salary, bonus plus fantastic benefitsAre you passionate about delivering outstanding customer experiences? Do you thrive in a dynamic, high-paced environment where your positive attitude and professionalism truly shine?Then your next opportunity is waiting at John Clark...

  • Service Advisor

    1 week ago

    Dundee, United Kingdom Arnold Clark Full time

    Service Advisor – Dundee, Scotland We are currently recruiting for a new Service Advisor to help us at our Dundee Renault/Dacia/Hyundai branch. About The Role Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. We’re looking for an articulate, warm communicator who...

  • Service Advisor

    4 weeks ago

    Dundee, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Service Centre in Dundee.We offer: 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages...