Security Officer

4 days ago

London, United Kingdom CIS Security Ltd Full time

Do you have excellent customer service skills with the ability to provide a friendly and secure front of house service?

CIS Security have an exciting opportunity available for a Security Officer for a prestigious site located opposite the famous Bow Bells, offering modern cutting-edge business space in the prime location of EC2.

**About the role**:

- Position**:Security Officer**:

- Location**:London, (EC2)**:

- Pay Rate**:£11.05** **per hour**:

- Hours**:60 hours per week**:

- Shifts**:Monday to Friday - 07:00 to 19:00**

**Job Requirements**:

- SIA Licence required
- Security and customer service experience is required
- Must be flexible and be able to work; days, nights, weekends and have the flexibility to change shifts due to operational needs
- Must have good command of English language
- Good levels of customer service, communication both written & verbal at all times
- Flexible in the approach to daily duties and additional events when held on site.
- Maintains working knowledge of the locations & security & safety for assigned areas
- Flexible in the approach to daily duties
- First Aid qualification & a CCTV SIA Licence is a bonus
- Must have five years of checkable work history
- The role includes you to conduct opening & closing procedures of a building, patrolling internal and external, loading bay, control room duties, access control, answering incoming telephone calls, conducting emergency procedures

**About You**:

- Able to demonstrate and deliver high quality guarding and customer service to both our clients and service users.
- Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
- Physically fit to complete patrols internally and externally and able to stand/walk during shift
- Confident in writing incident and shift reports
- The ability to be pro-active and think on your feet use initiative
- To always portray a friendly, professional and courteous demeanour, using open and appropriate body language.
- To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded.
- The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, Conducting emergency procedures. You will be part of a team seeing this site through from refurbishment to business as usual and must be comfortable working on a construction site moving into an office environment.
- To have a smart appearance befitting the company
- Be confident you are able to undertake 100% of all specific duties
- Be able to provide all the documentation and vetting information requested

**Benefits**:

- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailed Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
- CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry. _

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