Head of Internal Comms and Engagement

**Purpose**:
You drive people engagement and culture strategy through an amazing internal comms, communicating across the business using multiple channels, whilst ensuring the employee voice is heard. You'll be instrumental in working with the Leadership Team and stakeholders across the business to create and develop the roadmap which will set the tone and build a fantastic employee experience and scale our culture as we grow.

**What will I be doing**:

- Develop and agree a strategy and roadmap for internal communications and engagement across the business
- Partner with the leadership team to determine the most impactful ways to leverage their communication and presence
- Leading and driving organisational change and employee engagement
- Define the BAU plan that will effectively deliver that multi
- channel strategy
- Maintain a consistent flow of communication to all teammate's week on week, whilst allowing for adhoc and change communications to be shared limiting any disruption to the BAU comms
- Organise, plan, and produce weekly Monday Morning Meeting presentations to the business, ensuring all areas are covered throughout each quarter including OKR updates
- Be the go-to person for internal communications across the business; including supporting and guiding all on communication plans for all groups across the business
- Work closely with the external communications team to make sure alignment in brand messaging and social media
- Advise leadership and senior management on sensitive and complex internal communications challenges, including crisis communications issues
- Work closely with the People team to define our strategic approach to colleague engagement and own the annual culture survey
- Ensure teammates have a voice, feel listened to, and ensure a special culture is felt through all communication channels

**Successful in this role looks like**:

- Team feels listened to/heard
- Well informed teammates - two-way communications
- Engagement survey - positive results surrounding internal communications

**What will I bring to the role**:

- Experience leading a progressive internal communications function
- Knowledge of what great employee engagement and culture looks like
- Experience working with business leaders and senior stakeholders
- Extensive experience developing and driving strategic plans and initiatives
- Know how to approach change and crisis communications
- Strong creative flare with experience producing content for a diverse audience
- Some understanding of external comms and how they link to internal
- Previously worked using a multi-channel approach
- Excellent written skills and attention to detail
- Ability to work to tight deadlines

**UKFast is now ANS.**

We will be transitioning everything to the new name over the next few weeks.

For over twenty years, UKFast has been working with organisations in the public and private sector to create bespoke on-premises and cloud solutions to meet their business requirements. And with an enviable NPS score we pride ourselves on great service. Now, we've joined forces with ANS to become one of the UK's largest tech service providers. More people mean more knowledge, insights and experience to support and supercharge your career.

Our culture is built on mentoring and progression, so whether you're an apprentice just starting out, or joining us with years of experience, our goal is simple. We want to find the best talent in the UK and invest in our people so that they can be the best they want to be, because when you progress, so do we. Just ask the 138 UKFast teammates who gained 219 certifications and qualifications last year.

**Why UKFast?**

**Everyone needs downtime so**
- **As standard**:25 days'** holiday, plus you can buy up to **5 more** days
- **A little extra: Happy Birthday**:

- have an extra day's holiday on us to celebrate your birthday; **Tying the knot?** We give you 5 days' additional holiday in the year you get married; **Got kids?** Get the first day of school off to help your little ones adjust

**Live your life..**
- **You matter**: Private health insurance, plus the option to add family at discounted rates
- **Planning for the future**: 5% pension contribution match and 4 x life assurance
- Hybrid, flexible and remote working
- Work from an approved international location for up to 30 days per year
- **Family matters**: Maternity: 16 weeks' full pay Paternity: 3 weeks' full pay, Adoption: 16 weeks' full pay
- Company & team activities and events including parties, family & friends celebrations, charity days and many more
- Perkbox - free stuff and offers
- Personal salary sacrifice Technology scheme
- On-site gym
- Free onsite parking
- Table tennis and pool tables

**Its all about us and the planet we inhabit**
- Salary sacrifice electric car scheme
- Award-winning Academy - 'Outstanding' Ofsted rating
- 5 Volunteer days
- 12 days of personal growth development time
- Cycle to work scheme
- Active and engaged