Gift Wrapping Associate
1 week ago
Gift Wrap Associate
Our Gift Wrapping team are now looking for a Gift Wrap Associate (Fixed Term Contract), who can bring joy to every purchase by creating magical finishing touches, one ribbon at a time.
**About the Role**
As a Gift Wrap Associate at Harrods, you’ll be part of a dynamic, customer-facing team responsible for delivering a personalised, luxury gift wrapping experience. Based in our iconic Knightsbridge store, you’ll assist customers with wrapping selections, promote bespoke services, and ensure every gift leaves perfectly presented. This opportunity is ideal for someone who thrives in a fast-paced environment and has a flair for creativity and service.
Key responsibilities include:
- Guiding customers through available gift wrapping options and upselling premium materials and services
- Wrapping products to the highest standards, including boxes, ribbons, and seasonal hampers
- Delivering exceptional service aligned with Harrods Rewards offerings, including complimentary wrapping for Black Tier customers
- Working collaboratively with the team to manage a busy service counter and maintain presentation standards
**About You**
You will be outgoing, creative, and confident in delivering excellent service under pressure. Passionate about retail and presentation, you’ll have a keen eye for detail and a hands-on approach. While prior gift wrapping or retail experience is a bonus, what matters most is your enthusiasm, willingness to learn, and your ability to make every customer interaction feel special.
You will need:
- Excellent communication and customer service skills
- A commercial mindset and interest in luxury retail
- A team-oriented attitude and adaptability in a fast-paced environment
**About Us**
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
**Our Promise to You**
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
**Uniquely You**
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
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