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Trainee Bereavement Service Officer

2 weeks ago

North East Lincolnshire, United Kingdom North East Lincolnshire Council Full time

**Trainee Bereavement Service Officer**

**Job description**
**Who We Are**
At North East Lincolnshire Council, we have a unique ability to provide the ultimate work life balance for our employees. Situated within the award-winning coastal area of Cleethorpes and the beautiful Lincolnshire Wolds, North East Lincolnshire Council provide the perfect location for you to Live, Work & Play.

**Our Vision & Purpose**
To create a stronger economy and stronger communities and improve the lives of our people.

**Our Values**
- Valuing People
- Honesty
- Striving for Continuous Improvement
- Openness
- Commitment
- Behaving with Integrity

**The Role & Team**
To work as part of the team in the Council’s Bereavement Service with particular duties relating to the administration of burials and cremation. To assist with the sale of memorials and other products and services delivering exceptional face to face customer service, whilst working in a manner that maintains an atmosphere of reverence and respect.

**Your Responsibilities**
We are looking for someone who is self-motivated and has excellent planning and organisation skills, whilst being able to work as part of a busy dedicated team and has a willingness to learn. You must be prepared to work in a Customer Facing Role whilst also, being empathic and sensitive to the nature of the service.

You will have had experience of ICT systems i.e., Word and Excel.

This position will become permanent once fully trained.

**This role is fully office based.**

All applicants are advised to carefully read the information provided in the Role Profile and Employee Specification.

**Why work for NELC?**
North East Lincolnshire is a great place to work and there are lots of benefits our employees can access. Here are some of the main benefits:

- Salary Sacrifice Scheme - saves tax and national insurance by exchanging part of your gross salary for non-cash benefits such as; Holiday Extra - to purchase additional annual leave, Cycle to Work scheme and Tusker Cars (beneficial rate car lease scheme)
- In-house wellbeing support and Employee Assistance Programme
- Health Cash Plan - to claim cash back on a range of healthcare costs
- Credit Union
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health & beauty and many other products and services
- Discounted Car Parking Permit
- Local Government Pension Scheme
- A minimum of 24 days holiday + 8 bank holidays per year (based on a 37-hour week)