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Booking Clerk

2 weeks ago

Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

We are looking for a vibrant, confident person to join the team to help deliver a high quality service in Women's Services at Ipswich Hospital. We need key staff, with excellent communication skills and attention to detail, to work here.
You will need to have the ability to work on your own initiative and you must be able to remain calm in difficult situations.
You will be required to work within timed pathways and comply with national and local waiting time targets.
We have part time 20 hours per week post until 31/03/2025.
Main duties will include supporting the Outpatients Service for patients attending Gynaecology appointments.
You will operate a computerised appointment system to schedule/reschedule patient appointments. You will also work closely with medical secretaries and clinical staff to ensure that clinics work efficiently in a day to day basis.
You must have basic keyboard skills and have a clear and confident telephone manner. Ideally, you will have previous experience in a similar environment within an NHS setting. You will need to have excellent organisational skills as this is a fast paced environment to work in.
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
For full details of the responsibilities and duties of this role please see the attached job description.