PMO Coordinator

**Who are we?**
We're the UK's largest water provider, with over 15 million customers to serve every day. Water is essential to daily life, and that means our business is always open. We make a difference daily to millions of customers by supplying?2.7 billion litres of waterto around 10 million homes.?? Our main role is to ensure customers can turn on the tap and get world-class drinking water 24/7. We also safely transport and treat waste, returning it back to the environment.
We’re an essential service and have operated throughout the Covid19 pandemic, and we need you to help us to deliver an excellent service so we can continue to be there for our customers.
**About the role**
We are looking for an organised PMO Coordinator to join our busy newly established Customer Transformation team. This is a hybrid role where you will mainly be working remotely.
The PMO Coordinator will work as part of the portfolio team working on a variety of transformation projects supporting all aspects of the Portfolio team to ensure that requests are captured, reported, and documented on.
You will support the Portfolio Planning Manager and Programme Managers with activities covering, but not limited to coordinating meetings, agendas, creating presentations, administering the programme level RAID, delivery plan, actions tracking, minute-taking,tracking costs, onboarding, activity planning and general programme support.
**What you’ll be doing**:

- Assisting with the running and management of the PMO on a day-to-day basis
- Co-ordinating transformation projects and activities ensuring consistency
- Managing and proactively identifying risks/issues / dependencies for programmes/projects escalating to Portfolio where required
- Coordinating agendas, minutes, actions & follow-ups and maintaining programme/projects plans
- Developing presentations for a portfolio of transformation activities
- Promoting the PMO project management methodology and standards, and the implementation of best project management practice
- Providing and delivering reports, presentations, and analysis of data as necessary
- Supporting the defining and managing/tracking of programme costs
- Liaising with key stakeholders as required to support the delivery of Governance for Customer Transformation Portfolio
- Supporting the delivery of targeted communications back to the business to enhance customer engagement

**What we’re looking for**:

- Previous experience of working in a PMO or project delivery environment
- Previous experience leading or supporting projects and programmes
- Able to manage multiple projects at any one time
- Proven experience in RAID Management
- Experience creating and maintaining project plans
- Experience in defining and managing programme costs
- A proactive approach to activities - solutions focused
- Ability to build lasting relationships with key stakeholders
- Fully competent with all MS Programmes

**Here’s why you should join us**
It’s an exciting new role within Customer Transformation which is focused on ensuring we deliver the best outcomes for our customers and our business.
This is a great opportunity to use your skills and experience in PMO to improve our ways of working gain exposure within the organisation and work with stakeholders across the business, ensuring that projects/programmes are well defined, justified and successfullymanaged to enable the realisation of benefits.
Our competitive salary and package include a competitive bonus, car allowance, private healthcare, an excellent contributory pension, 26 days holiday, increasing with length of service, access to money-saving and benefits schemes and much more
We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we’re moving to a hybrid approach where we’ll provide optionsaround working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.
Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall DiversityChampion and Disability
Confident Leader and we’re a Times Top 50 Employer for Women.
Click here to find out more about?working at Thames Water.