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Principal UX Designer Edinburgh (Hybrid or Remote) £65,000 - £80,000 4-day, 32 hour week If you are a clear, confident, and skilled presenter of your work, which can be demonstrated through your interactive design portfolio then please check out the role below **Overview** In this role, you will leverage your experience across the full design stack of user insights & research, service design, information design, interaction and visual design to bring clarity, simplicity and value to our enterprise training operations customers. **Role Responsibilities**: - Customer Understanding & Service Design _ - Champion and lead qualitative and quantitative user research of our customer experiences, including needs assessment, validation, synthesis and prioritization - Bring your research to life and build shared understanding through design documentation: customer journeys, service blueprints, insight-opportunity frameworks, personas, stories, prototypes or final designs - Product Design_ - Engage with stakeholder, product and development partners to define how customer experience across the platform can be better organised including information organisation and user experience/interface transitions across the platform. - Collaborate with design partners to create wireframes, high fidelity mockups, prototypes, user flows, information architecture diagrams, or other artifacts required to build shared understanding across cross-functional teams. - Oversee, champion and curate our Piston UX Design System. - Human-Centered Design leadership and education_ - Contribute to the literacy, use and evolution of design thinking, product design and service design across the organization, to better serve customers and build business value - Partner with other members of the UX team to build service maturity, regularly evaluating and updating elements of the team's design operations. **Essential Skills Required**: - Bachelor's degree in HCI, Design, Psychology or related field - Extensive professional experience, variety of industries a plus - Postgraduate qualification a plus - Interactive design portfolio **What You'll Get** - Enjoy working as part of a talented team where everyone's input is valued - An unrivalled work/life balance - you work a 4-day, 32-hour, week but get paid for 5 days - Work remotely from anywhere in the UK - 22 days holiday per year (based on a 4 day week) plus 6 Company holidays - Great tools - MacBook, 27" monitor, mechanical keyboard etc - Flexible working schedule - Retirement savings - Life assurance of 4 times salary - Entirely private and confidential access to our resident therapist
