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Admin Assistant/receptionist

2 weeks ago

Brighton, United Kingdom Goode Plumbing and Heating Limited Full time

**About the Company**:
Goode Plumbing and Heating is a well-established fast-growing company based in Brighton. We pride ourselves on delivering an excellent service and a job well done, every time.

**About the role**:
This is a list of tasks that as an example you would be taking over, but it is not expected to be limited to this as time progresses.
- CRM Management
- Quoting basic Jobs
- Diary management, booking engineers out and arranging site visits
- Following up on Quotes
- Writing up technical quotes based on info from the Sales Team
- Chasing payments
- Preparing Invoices
- Excel reporting for the MD (management reports)
- Excel reporting for the MD - Profit report
- Timesheet processing
- Processing engineer job sheets
- Monitoring social media and engagement (non-technical)
- Fleet vehicle administration - servicing, MOT’s health checks
- Keeping the office tidy and organised
- Maintain/administer/process standard stock levels
- Sales follow ups and processing orders
- Administrating contract renewals and chasing signed copies for record keeping
- Answering incoming office calls (non-technical)
- Processing deliveries stock deliveries
- Maintaining office sundries & stationary
- Chase up Google/Facebook reviews from happy customers
- Administer van stock
- Sending Maintenance proposals following installations

**Requirements**:

- Excellent telephone manner with fluent verbal and written English
- Excellent communicator with all personality types, both in person, on the phone and electronically
- Experienced administrator
- Confident Microsoft office user, especially focused on Excel, Word & Outlook
- Be well organised
- Process driven
- Confident social media user

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- BRIGHTON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 3 years (required)

Work Location: One location