Learner Support Officer

2 weeks ago

Downham Market, United Kingdom College of West Anglia Full time

Are you passionate about inspiring young people who have Social Emotional and Mental Health (SEMH) issues to achieve their full potential?

Do you want to make a positive impact on our communities by helping young people to thrive in further education? Then this could be the role for you.

**JOB TITLE: LEARNER SUPPORT OFFICER**

**DEPARTMENT: FOUNDATION/ BRIDGE TO ENGAGEMENT**

**LOCATION: DOWNHAM MARKET**

**HOURS: UP TO 37 HOURS PER WEEK, 36 WEEKS PER YEAR**

**SALARY £12.52 - £12.63 PLUS ENHANCEMENT FOR ANNUAL LEAVE (£24,092 - £24,292 FTE)**

Due to increasing student numbers and investment into our inclusive learning provision we are recruiting for additional Learner Support Officers to join our team at Downham Market to support our Bridge to Engagement learners.

Our Bridge to Engagement programme enables learners who may not be comfortable at a larger campus to access further education in a small, bespoke campus. Our group sizes are small, meaning that we can offer a highly supported environment, enabling our learners to develop and progress to either further study or employment.

Our support team are integral in providing learners will the tools, knowledge and confidence that they need to succeed, and we are proud of the success of these programmes.

Our Bridge to Engagement provision programmes are designed to support young people with Social Emotional and Mental Health (SEMH) issues. We are looking for innovative and passionate Learner Support Officers who are confident in managing challenging behaviour.

We are a successful, community-focused FE College based in the East of England. We have a thriving Inclusive Learning team and in recent years, the department has grown from strength to strength. We offer an incredible training package and a chance to work within tight knit and supportive teams.

**BENEFITS**

We offer an excellent package including a generous annual leave allowance of 30 days per year for support staff,** plus** five College closure days, **plus**Bank Holidays (pro-rata for part-time), fee waivers on some College courses, a contributory pension scheme with the Local Government Pension Scheme, discounts with local businesses and access to a cycle to work scheme. CWA focusses on staff well-being and utilises both internal and external resources, such as a well-being committee and access to a free and confidential Employee Assistance Programme as well as comprehensive training and development.

Interviews are provisionally scheduled for 19 August 2025 at our Downham Market campus.

**Please note that all interviews are conducted face to face, we are unable to facilitate online interviews.**

This post is exempt from the Rehabilitation of Offenders Act 1974 but Exceptions Order may apply.

Full details of our Safeguarding Child and Vulnerable Adult Protection policy can be found at Policies (cwa.ac.uk).

**No agencies please

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