Front of House Team Member
2 weeks ago
**Job Summary**
Skylark Country Club comprises an 18-hole golf course, health club, spa, clubhouse and 3 separate event spaces.
We are seeking dedicated and enthusiastic Front of House Team Members to join our Clubhouse and on-the-day events delivery team.
In this role you will be the first point of contact for our guests, ensuring they receive exceptional service and a warm welcome. You will assist with food and drink service, event space preparation and maintaining hygiene standards whilst contributing to a hospitable environment that enhances the guest experience.
**Responsibilities**
- Greet and seat guests promptly, ensuring a friendly and welcoming atmosphere.
- Take customer orders accurately and efficiently, providing recommendations and upselling menu items where appropriate.
- Manage time effectively to ensure timely service during busy periods.
- Handle guest enquiries and concerns with professionalism, ensuring a positive experience.
- Collaborate with kitchen staff to ensure smooth operations and timely delivery of meals.
- Collaborate with the Events team to ensure a premium experience for all event guests.
- Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
- Support other team members as required to ensure efficient service delivery.
**Requirements**:
- Previous experience in a restaurant or hospitality environment is preferred.
- Strong time management skills with the ability to work efficiently in a fast-paced environment.
- Excellent guest service skills with a friendly and approachable demeanour.
- Ability to work collaboratively as part of a team while also being able to take initiative when required.
Pay: £10.00-£13.50 per hour
Expected hours: 20 - 45 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Work Location: In person
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