Patient Safety Incident Response Lead

This is an incredibly exciting time to join the Patient Safety Team at Northampton General Hospital.

This role will be fundamental to support the transition to the Patient Safety Incident Response Framework (PSRIF) and the National Patient Strategy.

We are looking for an individual who is passionate about patient safety and wants to be part of a team dedicated to championing a patient safety culture

The post holder will have a visible presence in the Trust and be key to the implementation of the Patient Safety strategy at Northampton General Hospital.

This post is responsible for delivering an effective and timely response to patient safety incidents, by working collaboratively and proactively with the Investigation Teams and Divisional staff to ensure a thorough and proportionate response in accordance with Trust, National and Commissioner’s policies and good practice.

The post holder will be responsible for leading a proportionate response to incidents including patient safety incident investigations, ensuring a systems learning approach and that patients and their carers/families, Trust staff and where appropriate, third parties are fully involved in the review process and act as a role model to develop a culture of continuous improvement.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

The post holder will support the Patient Safety team in maintaining the patient safety incident response process in the Trust ensuring it is in accordance with policy and recognised good practice.

Contribute to the development and improvement of a systems learning approach and cultural changes associated with the introduction of the Patient Safety Incident Response Framework (PSIRF)

The post holder will be responsible for leading proportionate responses including patient safety incident investigations and developing sustainable improvement action plan

Undertake patient safety incident reviews using a variety of different methods, including After Action Reviews, Clinical Reviews and Structured Judgement Reviews.

The post holder will provide high quality reports which triangulates incident, claims and inquest data, and demonstrate the monitoring and compliance required in order to provide assurance to the relevant committees

The post holder is responsible for ensuring that all internal and external reporting requirements and timescales are adhered to for the management of reported incidents.

The post holder will ensure that Duty of Candour is carried out in accordance with Trust and National Policy, and audit data is available to demonstrate compliance.

The post holder will lead Multidisciplinary Investigation Teams with the incident response process and identifying learning and improvement.

The post holder will support the Multidisciplinary Investigation team in communicating with stakeholders as required.

The post holder will work with and establish links with Divisional colleagues to ensure that sharing and learning occurs and maximise opportunity to triangulate insight to improve safety across the organisation.

Work with the patient safety specialists to maintain efficient systems and processes to ensure good governance and enable the effective and accurate collection, collation and reporting of routine data and information, producing statistics and reports when required.

The post holder will be an integral part of developing the Trust’s Patient Safety Incident Response Plan (PSIRP) and work collaboratively with a variety of staff groups and members of the public, utilising highly advanced communication and arrive at well thought out decisions.