Ar Collections Specialist

2 days ago

Edinburgh, United Kingdom Dexcom Full time

**About Dexcom**:
Founded in 1999, Dexcom, Inc. provides continuous glucose monitoring technology to help patients and their clinicians better manage diabetes. Since our inception, we have focused on better outcomes for patients, caregivers, and clinicians by delivering solutions for people with diabetes - while empowering our community to take control of diabetes **.
**Summary**

Dexcom Accounts Receivable Collections Specialists are responsible for ensuring the recovery of payments for invoices issued in a timely and accurate manner. This will involve engaging with customers, as and when required, to address instances where payments remain unpaid and to address and core issues that they may have around making payment, or if there is a problem with invoice content that is preventing them from making payment.

**Experience and Education**:

- Typically requires a minimum of 4-6 years of related experience and High School diploma/certificate or equivalent.

**Essential Duties and Responsibilities**
- Maintain good relationships with key NHS Trusts/CCG contacts to ensure timely recovery of unpaid invoices across UK/GBP ledger
- Produce daily ledger report of debt position and share with key stakeholders.
- Produce weekly aged debt profile of top accounts that require action.
- Process invoice requests and queries
- Process refunds
- Identify instances that may require credit/debit memos and work with colleagues to correct invoices as and when required
- Work closely with other departments, such as Sales, Accounts Receivable Allocation, Billing and Quality, to resolve queries raised.

**Required Qualifications**
- Experience of working in an Accounts Receivable Collections role (or similar)
- Good knowledge of Microsoft Office, including Word, Excel and Outlook

**Preferred Qualifications**
- Experience in insurance/third party payor and/or medical device reimbursement environment would be fantastic

**Experience and Education Requirements**
- Experience in a similar Collections environment
- Ability to adapt in a fast-paced environment as company continues to grow
- Self-disciplined with experience of maintaining accurate documentation and following procedures
- Strong attention to detail with a conscientious and organised approach.

**Travel Required**:

- 0 - 20%

**Language Skills**:
Must be able to communicate effectively in English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

**Why Dexcom?**
- Join a dynamic, fast-growing and innovative global organisation in the MedTech industry.
- Be part of a company with an important mission and take on a role with purpose and impact, making a real difference to those living with Diabetes.
- Carve out a long-term career and enjoy access to outstanding training and development programmes.
- Work with over 5,000 colleagues in a fast-paced, fun and open working environment.
- Attractive benefits including performance-based bonus, medical insurance, private pension, accident and life insurance, team events etc
- Monthly salary range for this position is X EUR to X EUR gross. The final offer will depend on your qualifications, competencies, professional experience and requirements for the role.

**Please note**:
**#LI-HYBRID**

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