Client Service Specialist

1 week ago

Edinburgh, United Kingdom Meraki Talent Limited Full time

Meraki Talent is partnered with one of the UK’s largest banking and financial services institutions to appoint a Client Service Specialist on a full time, permanent basis. This opportunity is based in Edinburgh city center and is offering a salary of £24,000per annum. The purpose of the Client Service Specialist is to support the delivery of client service excellence as well as manage risks and issues daily. **Duties**: - Manage and resolve queries - Establish and maintain exceptional working relationships - Support account managers and client service team leaders to improve overall client experience - Assist with resolving complaints and escalations - Recognising when problems should be transferred to relevant departments To be considered you must: - Be fluent in French or German - Have experience working in a client-facing role - Have experience building and managing complex relationships - Have a can-do attitude and willingness to learn - Have excellent written and spoken communication skills Lauren wants: Client Services - 'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use the information we collect about you."_ - Please see our website page headed 'Privacy Notice for an explanation about how we use the information we collect about you'_

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