Customer Service Advisor

1 week ago


Cheadle, United Kingdom Essential Personnel Full time

**Customer Services Advisor**

Our finance company is recruiting a **Customer Services Advisor** to work in their office in **Cheadle Stockport**

**Duties include**:

- Dealing with issues and queries and being proactive to solve problems
- Resolve customer queries
- update the database
- Assist with all admin scanning, dealing with the post etc

As a Customer Services Advisor you will be expected to work **Monday to Thursday core hours 9-5 and Friday is 10-4 (work on a rota covering hours of 8-6 Monday to Thursday and 9-4 or 8-3 on a Friday no Saturdays)**

**You will need**:

- To be educated to GCSE level or equivalent with passes in English and Maths.
- Be able to use different systems including Microsoft Office 365.
- Great communication skills, and to be able to prioritise and manage your time effectively.
- You will need to really care about helping customers and be able to work in a team environment.

**Benefits include**:

- 33 days holiday allowance - includes bank holidays
- Extra day - your birthday day off
- Pension Scheme & Salary Sacrifice
- 4 x Death in Service

Essential Personnel is operating as an Employment Agency in relation to this position.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Do you have rights to work in the UK. We cannot offer sponsorship?
- In no more than 100 words why are you the ideal person for this role?
- How will you get to Cheadle?
- Are you educated to GCSE level with passes in English and Maths ?

Work Location: In person

Reference ID: CB553



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