Pension Administrator

We currently have an opportunity for an experienced Administrator to join our Consulting & Actuarial department in Bristol with our thriving team of professionals. You will assist the team to provide a full range of pensions administration for our clients.

**Why work for us?**

You will work within a friendly, supportive environment and quickly become an integral and valuable part of our team.

Administrators are encouraged to undertake professional qualifications and may be supported to take the Certificate in Pension Calculations and/or the Advanced Diploma in Retirement Provision.

We always look to promote from within and many of our administrators progress their careers by becoming senior administrators, principal administrators and team managers.

**Company Benefits**

We are proud of the total reward package that we offer to our employees. Our flexible benefits approach gives individuals the power to select the package that best suits their needs.
- Competitive salary
- 25 days holiday, plus bank holidays (with the option to buy more)
- Generous pension scheme
- Fully supported Study Programme
- Health cash plan (level 1)
- Life Assurance
- Group Income Protection
- Eye tests
- Social events
- Community volunteering days
- Employee Assistance Programme
- Health club discounts
- Give as you earn scheme*
- Personal Accident insurance*
- Travel insurance*
- Health Assessments*
- Dental insurance*
- Cycle to work scheme*
- Tech scheme*
- Critical illness*
- Cancer checks*
- The Green Car Scheme*
- Discounts on entertainment, cars, insurance, and much more
- Additional benefits which can be purchased by the employee._

**Role Purpose**

To assist in the provision of pensions administration services to clients.

**Key Accountabilities**
- To carry out routine administration services for all clients as requested by Senior Administrators, Principals, Team Managers or Directors which will include the following duties:

- Maintaining membership records on the administration system
- Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
- Setting up new members on the administration system
- Assisting in the preparation of the annual benefit statements
- Liaising with HM Revenue and Customs
- Responsibility for entering jobs received in the unit onto the work log system
- Printing off daily reminders and distributing to team members
- Sorting and filing client documentation
- Dealing with Trustee AVC schemes
- Maintaining records on client external payroll systems as appropriate
- To adhere at all times to the Procedures Manual
- To monitor daily target dates on Gold-Vision to ensure service level standards are met for clients
- To update time records on Gold-Vision on a daily basis
- To be flexible and provide such other support as would be reasonably expected within the role
- To provide support for the P3 administration system if required to

**Technical Knowledge and Professional Qualifications**

Key Skills
- Good communication skills both verbal and written
- Ability to work on own as well as a member of a team
- Analytical and numerical ability - able to analyse, evaluate and interpret data
- Ability to multi-task
- Ability to prioritise workloads and deal with any urgent issues that arise

Required
- Educated to A Level standard
- Willing to study for APMI qualifications
- Previous work experience with a third-party administrator or in-house occupational pension scheme

Overarching Obligations
- Adhere to all relevant laws & regulations, and Broadstone Policies & Procedures
- Achieve a good standard of ethical behaviour, i.e. do the right thing at all times
- Comply with all relevant professional standards
- Comply with the FCA’s requirements in relation to Conduct Risk & Treating Customers Fairly