Information Support Assistant

2 days ago

Bristol, United Kingdom Public Sector Resourcing Full time

**Information Support Assistant - Inside IR35**

**Contract Term: 7 Months possible extension**

**Contracting Authority: MOD - Submarine Delivery Agency**

**Location: Bristol - Abbey Wood site - 5 days a week.**

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.

To do this we have an annual budget of almost £40 billion and a workforce comprising 193,000 people, almost 59,000 of whom are civilians. We currently manage more than £11 billion of spend every year.

**As an Information Support Assistant, your main responsibilities will be**
- Carry out activities relating to receipt, control, issue and dispatch of key documentation for stakeholders in accordance with local policy and within agreed timescales.
- Support the distribution of unclassified and classified hard and soft copy documentation, ensuring a turnaround to recipient within 3 weeks.
- Maintain record of transactions and status of documentation on Document Control Centre (DCC) Management System
- Liaise with Document Sponsors for document authorisation, issue and distribution requirements
- Maintain up to date holdings of documentation in the DCC library and review weekly
- Ensure the correct processes are followed throughout
- Support DCC Manager by carrying out activities relating to control and distribution of authorised?documents, revisions and changes
- Support DCC Manager with audit of DCC holdings, auditing against the Required Document List to ensure the correct holding of documentation
- Under the direction of the DCC Manager interrogate audit outcomes and resolve DCC Documentation related issues with stakeholders.
- Support Continuous Improvement activities and capture Process changes as directed by DCC Manager

**Essential Skills**
- Experience in Knowledge and Information Management in an organisation
- Document Control background and skillset
- Experience of working in an organisation and can evidence Learning from Experience (LFE)
- Attention to detail and customer service experience
- Active Valid SC Clearance is required

**Desirable Skills**
- Knowledge and experience of MOD Information Management policy
- Knowledge of the SWS environment
- Experience in communication and stakeholder engagement
- Experience in providing first line customer support
- Experience of working in a Registry
- Knowledge of the Data Protection Act and Public Records Act

**_
(For roles Inside IR35 please include below paragraph and delete this line)_**
- Please be aware that this role can only be worked within the UK and not Overseas._

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