Receptionist (Full Time)
2 weeks ago
We are looking for an engaged, positive, friendly, hard-working and resilient individual to join our reception team at Cheadle Medical Practice.
It's an incredibly busy time in General Practice - patient expectations are higher than ever, so we need someone who can work at a fast pace while delivering excellent customer service.
It's a very difficult role, including dealing with some challenging patients, but it can be very rewarding to know that your work has improved the healthcare and lives of patients across our local community. You won't be bored
This will include a mixture of 'early' (08:00 start) and 'late' (19:00 / 20:00 finish) shifts.
Hours: 30 to 37.5 per week
**Person Specification**
**Qualifications - Desirable**
- GCSEs at Grade C or equivalent (or 4-9), including English and Maths
**Personal Attributes - Essential**
- Works effectively independently and as a member of a team
- Flexible approach to meet service needs and ensure a stakeholder focused response
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Demonstrate excellent interpersonal and communication skills including excellent use of English
**Skills and Experience - Essential**
- Ability to work in a fast-paced environment
- Evidence of extremely high levels of resilience
- General office skills - photocopying, scanning, shredding
- Awareness of Data Protection Act and need for confidentiality of information
- Attention to detail - able to work accurately, identifying errors quickly and easily
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals
- Commitment to won continuing personal development and an ability to support others to develop and progress
- Computer literate
**Skills and Experience - Desirable**
- Experience of working in a medical or primary care setting
**Physical Requirements**
- Commit to a DBS check
- Able to undertake the demands of the post with reasonable adjustments if required
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £10.00 per hour
Application question(s):
- Please list any days and times when you are NOT available to work.
- Please list your preferred number of contracted hours per week.
- Can you give an example of a time you had to work quickly under pressure?
- Can you give an example of a time you’ve dealt with a difficult customer?
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