Receptionist
6 days ago
We are looking for for two experienced Receptionists one to work mornings between 08:30-12.30 and one to work afternoons between 12:30-16:30, Monday to Thursday.
The Receptionists will act as first point of contact for all visitors and callers at Beechwood Cancer Care Centre and provide a warm, friendly and inviting welcome to all visitors, whilst remaining professional and discrete.
Excellent communication and interpersonal skills are essential for these roles, with the confidence and personality to liaise with service users, both in person and over the phone.
The Receptionists must uphold the Charity’s values and be keen to be part of a team supporting those affected by cancer.
Key Responsibilities:
- To act as first point of contact for clients/service users/visitors contacting the Centre
- To portray the Charity in the highest possible professional manner, ensuring all visitors receive a warm and respectful greeting
- Represent the Charity with a positive attitude and smart appearance
- Ensure all basic health and safety procedures are followed for visitors e.g. signing in
- Receiving and directing calls, taking accurate messages, ensuring they reach recipients in a timely manner
- Booking and changing appointments on Beechwood’s booking system
- Supporting the Business Support Officer with general administration tasks with the ability to use Word and Excel documents unsupervised
- Creating and maintaining effective systems on Reception
- Promoting and dealing with enquiries regarding new groups and workshops
- Processing ad hoc payments and recording sales accurately
- Ensuring time-critical tasks are completed by the end of each day, raising any issues or outstanding tasks immediately to the relevant colleague
**Requirements**:
- **CVs without a supporting statement outlining how you meet the person specification will not be considered.**_
**Job Type**: Part-time
Pay: £9,518.00 per year
Expected hours: 16 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Sick pay
Work Location: In person
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