Allocations and Lettings Specialist

2 weeks ago

London, United Kingdom Peabody Full time

Salary** Circa £31,700**

Location** London**

Contract type** Fixed Term**

Weekly hours** Monday - Friday, 09:00 - 17:00**

Your day as an Allocations & Lettings Specialist at Peabody could start with reviewing new build properties for upcoming allocations, before working closely with our Neighbourhood Customer Specialists to arrange viewings and sign-ups for potential tenants. Then, you might find yourself collaborating with local authorities to manage priority transfers and rehousing needs, ensuring that homes are let as efficiently as possible and that customer queries are handled with care.

In this role, you’ll be at the heart of ensuring Peabody’s homes are filled quickly and efficiently, minimising empty homes and maximising income. You’ll work collaboratively with various teams to ensure properties meet compliance standards, re-let times are minimised, and customer satisfaction is kept high. You may be required to carry out viewings with prospective residents, so a flexible approach is essential for this role.

You’re a proactive problem-solver who thrives in a fast-paced environment. You’ll enjoy building strong relationships with colleagues and external partners, ensuring that all lettings, allocations, and rehousing needs are handled with care and efficiency. If you’re committed to delivering exceptional service, ensuring compliance with housing regulations, and improving the lives of our residents, this could be the perfect role for you.

If you’re detail-oriented, passionate about housing, and ready to make a difference, we want to hear from you. You’ll be a key player in our mission to provide quality homes and services, helping people across our communities thrive.

This is a 12-month fixed term contract.

**Could it be you?**

To be a success in this role, you’re:

- knowledgeable of social housing and understand how the allocations process supports the rest of the housing operational teams
- knowledgeable of using choice based letting systems, nominations, processing voids, relets and new properties
- have strong IT skills and can interrogate information and devise and produce accurate reports for stakeholders
- experienced in liaising with external stakeholders whilst being mindful of GDPR
- experience of allocations and Mutual exchange process for a registered housing provider

At Peabody, we’re dedicated to helping people flourish. Here are just a few of the benefits of working with us:

- Flexible and hybrid working options
- Up to 30 days’ annual holiday plus bank holidays
- Up to 10% pension contribution matched 1:1
- Two additional paid volunteering days each year
- Access to a flexible benefits scheme, including healthcare, dental care, and more

**Ready to join us?**

**Interviews will be taking place on 2nd & 4th October

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