Sales Support and Order Processor

Job Title:

- Sales Support and Order Processor
- Company Name:

- Sharp Business Systems UK PLC
- Location:

- Wakefield Office
- Advert Closing Date:

- Job Number:

- JO-2403-2193
- Work Type:

- Permanent / Full Time
- New opportunity for a **Sales Support and Order Processor** to join the team at our head office in Wakefield.
- Working in a busy environment, you will be responsible for processing and controlling all aspects of deals within the Sales Order Processing department.
- Working positively and proactively with sales team to provide end to end data and commentary to support all orders in line with the business strategy.
- The office is at East Ardsley (WF3 2EE) - a car is advisable, and we have parking on site.
- Hybrid working after probationary period.
- **Key Responsibilities**:
Manage, review, and prioritise all incoming orders prior to processing.
- Confirm accurate costings, pricing, structure, delivery terms, lead times and invoicing.
- Logging, costing, ordering, and billing deals to hit company and customer KPIs
- Working closely with external finance companies, checking and verifying legal finance contracts, costing, and calculating financial deals.
- Costing, calculating and reconciling sales representatives’ commission payments.
- Communicating with Iinternal/external departments/companies - resolving any problems.
- Accurately transpose orders into SAP, creating quotations and orders within SAP.
- Working with our logistics and installation teams to ensure products are installed efficiently.
- Working alongside third-party suppliers, producing the correct documentation and costings.
- Support the Account Managers with customer information on current account status.
- Generating detailed reports needed for day-to-day functions of the SOP role with meticulous attention to detail.
- Invoicing finance companies / end customers - chasing deal pay-outs and activation.
- Liaise with other departments as and when necessary to ensure effective process of orders and satisfy customer requirements. Update sales orders with relevant documentation.
- Provide relevant information and paperwork to the contracts team, resulting in accurate billing of and correct customer information.
- **Person Specification**
- Ability to handle a high workload in an organised manner and to a high standard within strict deadlines.
- Methodical approach to work ensuring high accuracy.
- Very good communication skills
- Positive and pro-active approach to work, can work as part of a team or under own initiative.
- Solid administrative skills.
- Self-motivated, conscientious, confident, and outgoing
- Adaptable and diligent whilst processing orders across several product ranges
- Ability to learn new systems, products, and services, retaining information.
- Knowledge of SAP together with good Excel skills.
- Good aptitude for figures.
- Open to learning and developing new skills, and cascading knowledge to colleagues.

**About Sharp Business Systems UK Plc**
- As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation ensuring that we can fulfil all printing and copying requirements.
- Our current portfolio of hardware products ranges from space-saving MFPs through to exceptionally versatile high-speed production print systems. We also supply a wide range of software solutions, which combines with our premium level service support to offer our customers a powerful Managed Print Service (MPS). Our IT Services support organisations of all sizes in building and maintaining a reliable and resilient IT infrastructure.