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Private Patients and Overseas Visitor Patient

2 weeks ago


Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

An exciting opportunity has arisen to join our Private Patient and Overseas Patient Team.

We are looking for an enthusiastic team member who will provide comprehensive administration support to the Private Patient & Overseas Visitor Team in processing invoices and credit note requests, answering telephone queries from patients, and assessing status documents

**The post holder duties will include but not exhaust**:

- be an active member of a team delivering into specific commercial work streams.
- be part of a team responsible for the delivery into the private patient and overseas visitors work streams
- be first point of contact for overseas and private patient enquiries for service users and key stakeholders.
- responsible for maintaining electronic recording systems for overseas visitors and private patients,
- responsible for collating reports and dealing with invoices and income generation.
- Responsible for the timely raising of invoices and credit notes
- Take credit/debit card payments for outstanding invoices for Overseas Visitors and Private Patients
- Undertake all clerical and administrative duties in support of the Overseas Visitor and Private Patient Team.

We’re a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.

We encourage all our staff to innovate and adopt ‘best practice’ so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.