Data Officer

**Data Officer**

This is an exciting time for the organisation, and we are seeking a talented and enthusiastic Data Officer to join at this critical stage of the charity’s development.

The Data Officer will assist with maintaining the accuracy and usefulness of the charity’s Raiser's Edge CRM database by processing and presenting incoming data in the most accurate and efficient way.

**Position**: Data Officer

**Location**: Flexible\Remote with occasional visits to the Warwick office and other UK locations.

**Salary**: £21,000 - £25,000 per annum dependant on experience.

**Hours**: Full Time (35 hours per week, flexible and negotiable).

**Benefits**: 10% pension contributions, 28 days’ annual leave.

**Closing Date**:Monday 19th June.

**Interview**: WC- 26th June.

**The Role**:
As Data Officer you will work on maintaining and improving the quality of the data and functionality of our CRM, fixing any quality issues, and supporting the users with process and best practice to ensure that our CRM is used to best effect to support the charity.

Working closely with the rest of the data team, you will help to embed a data and insight culture within the organisation that will help drive a successful fundraising strategy.

**Key Responsibilities**

The main duties and responsibilities of the role holder are as outlined below:

- Carry out large-scale data uploads to the database from external agencies and online fundraising platforms.
- Oversee and maintain the data in the Raiser's Edge database by means of regular and consistent checks to ensure the data is of a high quality at all levels and covering all functions, identifying problem areas, and working with relevant colleagues to implement solutions. Carry out data cleaning tasks in response to data quality issues identified by regular checks.
- Support all users to understand, utilise and optimise the data stored in the database, as well as how to access and use for reporting.
- Support the implementation of processes and develop good practice within the organisation.
- Work closely with the fundraising team on the operational and data aspects of developing successful products and activities.
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.

**About you**:
You will need to have experience of:

- Understanding of database design and the logic of data querying
- Excellent attention to detail and high degree of numeracy
- Excellent time management skills and an ability to consistently meet deadlines
- Ability to present information clearly and concisely, both verbally and in writing
- Experience of using Microsoft Excel to access, manage and manipulate datasets

**About the Organisation**

A national, independent charity caring for the NHS. Working together with the network of 238 NHS charities based in hospitals, ambulance trusts, mental health trusts, community health trusts, and health boards across the UK to help the NHS go further for everyone.

Please provide your CV and a supporting statement outlining how you meet the job description and person specification via NFP People. The supporting statement should be no more than 2 sides of A4.

Other roles you may have experience of could include Data Officer, Data Coordinator, Database Officer, Database Executive, Data Analyst, Data Manager, Administrator, Salesforce Administrator, salesforce admin, CRM officer, Supporter CRM Officer, Data Analyst, Supporter Data Analyst, Data and Impact Officer, Systems and Data Officer, Raiser’s Edge, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.