Sales & Customer Services Advisor

1 day ago


Merseyside, United Kingdom NW Security Group Full time

Wirral, Merseyside

The Company

As a leading, specialist company in the area of IP-based CCTV systems, we offer wide-ranging, high-end camera equipment and video management systems to business customers and public sector organisations throughout the UK.

Due to continued expansion, we’re now looking for a Sales & Customer Services Advisor to join our team in Hoylake, Wirral.

The Benefits
- Salary of £26,500 DOE plus team bonus (OTE £29,000)
- Annual performance-based salary review
- 25 days’ holiday plus Bank Holidays
- Supported career development
- Workplace pension
- Company sick pay (after 3 months)
- Private Health Insurance after one year of service
- Free membership with the gym next door to the company

If you are a proactive and enthusiastic individual, this is a brilliant opportunity to develop your career in a technology-driven, forward-thinking organisation.

You will have the chance to enhance your skill set as part of a supportive and experienced team and receive ongoing training to develop your strengths and succeed in your career.

So, if you thrive in a fast-paced environment, are looking for a new challenge and are keen to play a key role in the continued growth of our organisation, we want to hear from you.

The Role

As a Sales & Customer Services Advisor, you will be responsible for providing expert product advice and recommendations to new and existing customers.

Using your excellent customer service skills, you will build strong relationships with clients, generating and following up sales quotations and discussing available discounts on offer.

Working as part of close-knit team, you will be involved with order processing and will deal with inbound customer enquiries by phone and electronically, providing a high-quality service throughout.

About You

To join us as a Sales & Customer Services Advisor, you will need:

- A customer services and/or sales background
- An ability to build strong customer and supplier relations
- A good level of IT understanding, as well as IT literacy and web skills
- Good verbal and written English communication skills

Other organisations may call this role Sales Executive, Sales Representative, Sales Development Representative, Customer Service Executive, Customer Service Assistant, Customer Service Rep, Customer Support Advisor, Customer Support Representative, Customer Care Advisor, or Customer Service Administrator.

Webrecruit and NW Security Group Ltd are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.



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