Administrator (Full Time)

5 days ago

Wallsend, United Kingdom Ethical Business Group Full time

**Administrator**

**For this role, it is essential that you have prior experience gained in the Energy/Utilities sector.**

Permanent, full-time

Monday to Thursday 8.45am - 4.45pm, Friday 9am - 3pm

Salary up to £23,000 depending on experience.

Here at Ethical Business Group, we understand the increase in daily costs are challenging for most. That’s why we are working with businesses of all sizes, to help them recover money which they may not know they paid for current or historic services. We are now looking to recruit a high performing and experienced administrator to join our team.

**What You Need**:

- Knowledge of the Energy/Utilities market.
- Outstanding organisational skills with ability to prioritise a large workload.
- Solutions focussed and able to deal with challenges daily.
- Excellent written and verbal communication skills.
- Self-motivation, with the desire to achieve targets within your role.
- Be able to work in a fun team culture.
- Ability to communicate complex solutions simply and concisely.
- Comprehensive understanding of MS packages such as Word and Excel.

**Key Responsibilities**:

- Supporting our sales teams with the preparation of sales/legal packs.
- Analysing Energy/Utility bills and contracts.
- Working closely with the senior management team to collate and record appropriate information.
- Building strong and lasting relationships with customers.
- Collecting all documents in relation to claims and ensuring these are stored correctly.
- Liaising with our customers and any third parties to ensure swift resolution of any issues
- To answer queries swiftly, professionally, and efficiently once a detailed knowledge of the claim handling process has been gained.
- At all times to promote image of Ethical Utilities through the provision of the highest level of customer service and professionalism.

**What’s in it For You**:
At Ethical, we understand the need for a healthy work/life balance and offer a fun, yet professional workplace, with opportunities to grow and advance your career. If you are looking for an environment where you are valued and your opinions are heard, then you are in the right place.

In addition, you will receive a fantastic overall remuneration package including:

- Excellent basic salary
- 3pm finish every Friday.
- Regular adhoc incentives including early finishes, additional leave and much more
- Full training and access to ongoing and regular support given
- Excellent employer Pension contribution
- Free gym membership within walking distance of our office

**Equal Opportunity Employer**

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Ethical Business Group.

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Wallsend: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: AD1

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