Customer Assistant-operations

1 day ago

Chalfont Saint Peter, United Kingdom Marks & Spencer Full time

**Hours**:
**week 1 Sun OFF Mon 06-14 Tues OFF Wed 06-14 Thurs 06-14 Fri 06-14 Sat 06-14**

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Assistant

    3 days ago

    Chalfont Saint Peter, United Kingdom Marks & Spencer Full time

    HOURS Sunday 10-6 Wednesday 1730-2130 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all channels...

  • Customer Assistant

    3 days ago

    Chalfont Saint Peter, United Kingdom Marks & Spencer Full time

    **Hours**: **week 1** **Tuesday - 17:30-21:30** **Friday - 17:30-21:30** **Saturday - 17:30-21:30** **week 2** **Sunday 8.00-12.00** **Wednesday 17:30-21:30** **friday 17:30-21:30** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open...

  • Customer Assistant

    1 day ago

    Chalfont Saint Peter, United Kingdom Marks & Spencer Full time

    **Hours**: **week 1** **Saturday 6-2** **Sunday 7.30-11.30** **week 2** **Saturday 6-2** **Sunday 7.30-11.30** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that...

  • Warehouse Operative

    2 weeks ago

    Chalfont Saint Peter, United Kingdom The Upex Group Full time

    The **Upex Group** are currently looking for a number of **Warehouse Operatives** to join our team. As a **Warehouse Operative**, you will be responsible for receiving, storing, and distributing products within our warehouse. **Location**: Chalfont Saint Peter (Please note due to our remote location you will be required to have your own form or reliable...

  • Warehouse Operative

    1 week ago

    Chalfont Saint Peter, United Kingdom The Upex Group Full time

    The **Upex Group** are currently looking for a number of **Warehouse Operatives** to join our team. As a **Warehouse Operative**, you will be responsible for receiving, storing, and distributing products within our warehouse. **Location**: Chalfont Saint Peter (Please note due to our remote location you will be required to have your own form or reliable...

  • Catering Assistant

    2 weeks ago

    Chalfont Saint Peter, United Kingdom Churchill Service Solutions Full time

    Job description The Role: Bistro Assistant - Weekends - Rutherford House - Gerrards Cross Time: Saturday - Sunday 4 hours per day (8 Hours per week) Rate of Pay: £10.42 **Job Description**: Are you passionate about food, people, and great service? Are you looking to expand your experience by working in the Assisted Living sector? We are passionate about...

  • General Assistant

    2 weeks ago

    Chalfont Saint Peter, United Kingdom Churchill Service Solutions Full time

    Job description The Role: General Kitchen Assistant - Rutherford House - Chalfont S t Peter Time: 10.30am - 2.30pm (8 hours per week) Weekends only Rate of Pay: £10.42 **Job Description**: Are you passionate about food, people, and great service? Are you looking to expand your experience by working in the Assisted Living sector? We are passionate about...

  • Executive Assistant

    3 days ago

    Chalfont Saint Peter, United Kingdom RWS Full time

    **About The Role**: Due to the continuous growth of the business, we are excited to be recruiting an Executive Assistant. Your role will primarily be to support the new CFO and CGC with tasks ensuring a consistent approach to executive support. The role will be varied, challenging and enjoyable, giving you opportunity to take ownership and shape the position...

  • Customer Service Advisor

    2 weeks ago

    Chalfont Saint Peter, United Kingdom Yorkshire Building Society Full time

    If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because...

  • Christmas Customer Assistant

    1 week ago

    Chalfont Saint Peter SL QQ, United Kingdom Marks & Spencer Full time

    In StoreStoreChalfont St Peter Simply FoodLocationChalfont St Peter, BuckinghamshireContract typeTemporaryPosition typePart TimeSalary£12.60 p/hClosing date: 21st November 2025How We HireEveryone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has...