Appointment Setter

**Salary: £24k OTE £40k**

The purpose of the role is to make outbound calls to customer contacts to qualify and set up appointments for BDMs, take inbound calls and support customers through a consultative sales approach

**The role**:

- Develop and maintain a comprehensive knowledge and understanding of all the company’s renewable energy products
- Make outbound calls to our customer database to generate enquiries
- Qualify the customer in line with our product criteria
- Set an appointment with the customer for our BDM to visit
- Ensure that all sales opportunities are dealt with in a professional manner, taking every opportunity to generate leads
- Support new sales activities with additional products as and when they come on-line
- Deliver sales excellence by achieving performance targets
- Respond to customer enquiries and information requests in a professional manner; ensuring accounts are up to date

**We’re looking for**:

- B2B Contact Centre experience is desirable
- Experience in appointment setting desirable
- Self-confidence and good interpersonal skills
- High degree of self-motivation and time management
- Resilient, persistent and hardworking
- Target driven / results orientated
- Able to build the appropriate level of professional rapport with customers
- Can handle customer objections assertively
- Can manage customer interactions with empathy
- Good organisation skills and ability to prioritise
- Good listening skills
- Excellent verbal communication skills
- GCSE Maths and English a requirement

Pay: £24,000.00-£40,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: Customer Engagement Preston