Technology Support Specialist

1 week ago

Epsom, United Kingdom Nuffield Health Full time

HEAD OFFICE
Technology Support Specialist

Technology Support Specialist

Epsom/Hybrid Working | Technology | Permanent | Full Time |

Competitive salary, depending on experience

37.5 hours per week

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

As a Technology Support Specialist, you’ll show demonstrable technical ability of Windows 7-10 and associated technologies such as backup and anti-virus, with a collaborative and concise communication style and, technical awareness and literacy of Microsoft cloud technologies such as Office365. You’ll have strong problem-solving skills, ability to deliver excellent customer service and resolve incidents in a professional and timely manner.

**As our Technology Support Specialist, you will**:
Provide desk-side support within the Nuffield Health Head Office, including an enhanced level of support for executive teams

Deliver a rolling programme of PC refresh to ensure that all staff with eligible devices are proactively contacted to have their machine replaced and that the process runs smoothly

Deliver excellent customer service throughout all engagement with the user to improve user satisfaction

Proactively develop the quality of the service offered to the end users and the efficiency of the delivery of that service

Continually look for areas of improvement (process, technical, training) and bring these forward for consideration

Ensure that everything Nuffield IT does is considered against a backdrop of maintaining and improving security for our systems

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.

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