Asb Officer

2 weeks ago

Croydon, United Kingdom Southern Housing Full time

**The role**

We have an exciting opportunity that has arisen to join our dedicated Community Safety team as an ASB Officer. You’ll manage high level complex cases, liaising with local partners e.g., Police, Local Authorities, and other stakeholders. You’ll investigate reports of nuisance, domestic abuse, harassment, or anti-social behaviour made by or about tenants, residents, leaseholders, or members of the public, and identify the appropriate actions to be taken in accordance with our policy and procedure.

Where necessary, you’ll identify and pursue legal action (e.g., injunctions, possession proceedings, Anti-Social Behaviour Orders) to prevent further nuisance from occurring including service of Notice of Intention to Seek Possession, briefing solicitors, preparing Witness statements, Particulars of Claim, attending court and acting as witness where appropriate. You will provide support to witnesses throughout the period of any legal proceedings including providing regular information regarding progress, arranging interpreters or transport where appropriate, explaining the court process and discussing the significance of any judicial decision. You’ll maintain up to date and accessible records in all areas, to include using computer systems and databases as well as existing systems, providing information and reports upon request. Excellent case management is essential.

**What you’ll have**
- Good knowledge of the relevant legislation and of tenancy enforcement.
- Experience of preparing/presenting anti-social behaviour cases for legal action.
- Experience of working in partnership to generate joined up solutions to problems.
- The ability to develop partnership working with other agencies to generate effective solutions to problems.
- The ability to work under pressure with minimum supervision.
- A ‘can do’, proactive approach to problem solving.
- A valid UK driving licence and access to a vehicle.

**About us**

At Southern Housing, our residents are at the **heart** of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own** **We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

**What's in it for you**

**Pension**

**Life**
**assurance**

**Healthcare cash plan**

**Eyecare & dental**

**Birthday**
**leave**

**Retailers discounts**

**Cycle**
**to work**

**Buy & sell**
**annual leave**

**Season ticket loan**

**In-house academy & career development**

**Flexible working**

**Inclusion & Diversity**

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual.

We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

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