Customer Success Executive

2 weeks ago

London, United Kingdom BMS Performance Ltd Full time

**Customer Success Executive**

**Sector**:Ethical Business Information**

**Location: London**

**Salary: £28,000 - £35,000 basic salary + 10% bonus**
- **100% customer success role for tech scale up.**:

- **Providing customer satisfaction to both the private and public sector.**:

- **Selling into senior executives/c-level at blue chip companies.**:

- **Assisting large blue chip companies to be more socially conscious.**

**The Role**: Our client is now recruiting for a Customer Success Executive in the next phase of their growth and development. The role will focus on the retention of existing enterprise level accounts. You will be measured on customer satisfaction,responsiveness and helping contacts (typically Head of Procurement) to use the platform effectively. A successful Customer Success Executive will be instrumental in ensuring the retention of key, targeted accounts. The Customer success Executive role is suitedto a pro-active, organised and friendly salesperson.

**The Company**: This well established and highly regarded business has a strong reputation in the industry. Assisting businesses with social value, they have forged deep relationships with a wide variety of corporate clients. The incoming CustomerSuccess Executive will enjoy friendly and sociable team and clear career progression opportunities into more senior positions.

**As a Customer Success Executive your responsibilities will include**:

- Retention of existing key accounts
- Assisting with proper use of the platform
- Ensuring customer satisfaction

**For this position, we are looking for individuals who meet the following criteria**:

- 1+ years B2B customer success / account management experience
- A committed and thorough approach to work
- Interest in sustainability or perhaps from a social enterprise/policy background is ideal

Benefits of the **Customer Success Executive** role:

- £28-35,000 basic salary + 10% bonus
- 25 days holiday, pension plan, 6 volunteer days, electric car purchase support

BMS Performance have spent years building strong relationships with leading B2B companies. We can introduce to the right companies for your skillset and provide guidance to help you get your next sales role.

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