Dealer Services Officer

1 week ago

Milton Keynes, United Kingdom Response Personnel Ltd Full time

**Dealer Services Officer**

12-month contract

Rate of pay £12.00 per hour

Hours: Monday to Friday (08:30 - 17:00)

Hybrid 2 days in the office, 3 days from home

Purpose of role: Dealer Services Officer

We are recruiting for a Dealer Services Officer for our innovative and established client based in Milton Keynes.

The main purpose of this role is to maximise payout volumes whilst delivering the highest possible level of service to the dealer network by acting as an intermediary, advisor, product specialist and administrator.

If you are seeking an opportunity to work for a leading employer within an office environment then this could be the perfect role for you

**Responsibilities: Dealer Services Officer**
- Take responsibility for processing and activating finance proposals including necessary documentation, dealer invoice and customer identification verification.
- Pro-actively work with dealers to resolve document errors in a timely and efficient manner and in line with departmental objectives.
- Provide first line support for dealers in terms of e-POS and other system, functionality and on-site/Head Office training for new Business Managers/Sales Executives
- Communicate clearly and efficiently with dealers to obtain necessary documentation to enable contact activation or resolution of errors with a view to maximising Dealer Satisfaction

**Skills / Knowledge / Experience: Dealer Services Officer**
- GCSE or equivalent English Language and Mathematics is preferable.
- Experience in a similar customer focused administrative role
- Keen eye for accuracy and attention to detail
- Excellent telephone manner and good communication skills
- Good IT / computer skills ie MS Office packages, in-house systems
- Self-motivated with the ability to work within a pressurised environment.

Response Personnel, an independently owned company and experts in recruitment since 1997.

Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, IT/Telecoms, Industrial and Technical sectors.

For information on other roles we have available please call 01582 616300 for further details.

**Job Types**: Full-time, Temp to perm
Contract length: 12 months

**Salary**: £12.00 per hour

**Benefits**:

- Free parking
- On-site parking
- Transport links
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Milton Keynes

Reference ID: 2872

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