Receptionist

2 days ago

Newport, United Kingdom The Mall Dental Practice Isle of Wight Full time

We are looking for a hard working, friendly receptionist to join our team. We are based in Newport on the Isle of Wight.

Reception duties include dealing with patients both face to face and over the phone, managing appointments and contributing to the overall smooth running of the practice.

**Receptionist role and responsibilities**
- Meeting and greeting patients, providing a great first impression.
- Booking and amending appointments, answering the phone, updating patient records.
- Handling payments.
- Liaising with other dental professionals, referral practices and laboratories.
- Accessing sensitive information whilst maintaining patient confidentiality.

**Your skills and experience**
- Ability to keep calm and professional in a fast paced environment.
- The ability to be organise, multitask and be able to work under pressure.
- Excellent telephone manner.
- Previous administration or reception experience.
- Personable, positive and enthusiastic with a great customer focus.
- Previous knowledge of SOE computer system would be an advantage.
- Strong communication and organisation skills.

A DBS check and references will be required upon commencing employment.

Hours of work:
Monday - 8.15am - 2.00pm.

Wednesday - 1.45pm - 5.15pm

Thursday - 1.45pm - 5.15pm

Friday - 8.15am - 2.00pm.

**Job Types**: Part-time, Permanent

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person

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