Infrastructure Sales Team Apprentice

1 week ago

Northwich, United Kingdom Anderton Concrete Full time

**We are currently recruiting for an Infrastructure Sales Team Apprentice to join our team at our Northwich Factory.**
- ** Location: - 10 minute drive from Hartford, Greenbank and Northwich station.**
- **15 minute drive from M56 Junction 10.**
- **_ This Apprenticeship takes 18 months to complete - gaining a level 3 apprenticeship as a customer service specialist._**:

- **_ An annual starting salary of £18,000 increasing to £24,500 on successful completion of the apprenticeship._**:

- **_ This programme offers you the chance to train for a highly skilled role, gain a nationally recognised qualification and be paid while you learn_**:

- **_ Upon completion of the programme, you will have attained the skills and knowledge to start your career with Ibstock Group as part of the Infrastructure Sales Team_**_ _**_within our Northwich team._**

**The Company**:
Ibstock plc is a market leading manufacturer and partner of choice for innovative clay and concrete building products, building the face of Britain for over 200 years. Our purpose is to build a better world, by being at the heart of building - underpinned by our ambition to be the most sustainable manufacturer of clay and concrete products & solutions in the UK. We have put addressing climate change and improving lives at the centre of our sustainability work. We are passionate about the recruitment and development of talented individuals so that we can continue to surpass our customers’ expectations.

**Key Responsibilities**:

- Providing a “best in class” customer experience, ensuring that all Infrastructure Sales enquiries are owned through to completion.
- Promptly identifying and assessing customer needs to ensure that incoming enquiries are dealt with in a timely manner and achieve satisfaction.
- Ensuring orders, sales enquiries and quotations are processed efficiently (checking names/addresses, pricing, discounts, product codes and haulage availability / transport requirements, alongside clear quotation numbers, order quantities etc.)
- Operating as part of a knowledgeable Infrastructure Sales Team, developing skills, experience and understanding of the full “Anderton” / Infrastructure Sales offering and product range, and sharing experiences for the benefit of the entire Infrastructure team.
- Collaborating with the Sales Managers and Infrastructure Business Development Manager in order to pass on customer feedback, exchange information and/or resolve enquiries and issues.
- Delivering soft sales support, working with the Sales Manager and Infrastructure Business Development Manager to promote stocks and sales opportunities to customers, anticipating needs and maintaining positive relationships
- Working closely with the Technical managers to get an understanding of how to read BIM & CAD drawings to offer estimates on products.

**Essential requirements**:

- Practical and willing to be hands-on, with drive and passion to gain real-life experience with a market leading manufacturer.
- GCSE’s grade 4-9 in English and Maths
- Communication Skills.
- Attention to detail.
- Customer care and Administrative Skills.
- Team player.
- Can-do / Willing attitude.
- Problem Solving and Decision making

***Desirable requirements**:

- Interest in estimating and costing

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