QA Supervisor

**Who is Danish Crown?**

We are a food company owned by Danish farmers, supplying high-quality food to customers and consumers all over the world. From butchers to business developers, we are more than 26,000 colleagues.

**Why come to Danish Crown? - Here’s a few reasons for you to think about.**

An **amazing** 28 days’ holiday plus bank holidays - that’s 36 days holiday a year

**Enhanced** maternity, paternity, adoption and share parental leave

**Enhanced** company sick pay

**Matched**company pension scheme

**Heavily discounted** meat for all staff through the staff shop.

**Well-being programmes**, with free optional health care cash plans to cover your everyday healthcare costs and which offer a wide range of digital and virtual wellbeing tools to support both your health and the people you care about.

**Free** Employee Assistance Programme for all colleagues and their families

**Free**tea and coffee on all sites

Development opportunities for those that would like to **progress** in a global business

As QA Supervisor you will hold an important support role to the food safety team assuring managing daily function of the technical team on site, including scheduling, monitoring, and trending results from all activities. Some project management work will also be required.

QA Supervisor is responsible for the ongoing monitoring of all aspects of site’s compliance to site policies, procedures, and customer COP’s.

This is a role combining office
- and shop floor-based activities so is suitable for someone who enjoys a hands-on position and is able to build a strong working relationship with Production; but also is comfortable with analytical work needed for effective trending and reporting.

**Responsibilities and Duties**- Managing and support the QA on site.
- Participating in site’s Audits: Internal, External and Customer visits
- Working alongside/with the leadership team to assist with operational issues, and projects.
- Root cause Investigation, Corrective and Preventive Action management from all NCRs, Internal, External Audits
- Ensuring that all operating systems and procedures are adhered to as per the standard, Carrying out Factory and Process audits
- Providing a management report/response to the TM for technical KPI’s.
- Providing complaint and micro exception trends and review such trends to identify any early warnings.
- Providing adequate information on complaints, concessions and micro exceptions for the daily management meetings.
- Planning through risk assessment, set and maintain the site internal audit schedule.
- Ensuring team training is maintained to the required level.
- Working with the QA, production team and Purchasing to monitor, trend and rectify supplier quality issues.
- Managing, maintain and update the status of site corrective actions.
- Providing support and cover in case of absence for the Technical Manager.
- Providing support to the Site technical manager during customer audits and visits as required.
- HACCP Team member
- Also, completing any reasonable additional tasks to support business needs as required.

**Job Requirements**- Food Hygiene training
- Knowledge of food legislation
- Good working knowledge of HACCP / BRC
- QA/Technical experience & experience of External audits (BRC) - must be capable of dealing with a visit independently
- A good level of computer skills (Outlook, Excel, Word, Power Point), competent in report writing
- Good understanding of basic food microbiology
- Experience of working within a factory environment
- Internal audit skills, ability to complete an internal audit, communicate and close the actions
- Complaints / Non-Conformances investigation and management experience
- Good communication skills, ability to communicate precise information to help deal with food safety incidents.
- Ability to work under pressure and deliver to deadlines
- Flexibility and ability to multi-task