Accreditation & Training Operations Supervisor
1 week ago
My client, a global Membership and Training Organisation based in central London are currently recruiting for an Operations Supervisor to join their team.
The Operations Supervisor will manage to the highest standard, the development and delivery of public and In-House Accreditation Programmes and specialist courses in the UK and Overseas. They will also manage relationships with Tutors and Consultants aswell as ssupervising and mentoring operations personnel.
- Day to day management of four Operations Coordinators.
- Advance scheduling of dates for UK and international public course calendar and booking system for advertising on websites.
- Sourcing tutors for public training courses.
- Sourcing suitable venues for public training dates in line with budgetary constraints.
- Progressing changes and updates of course notes from tutors to production ensuring all materials are always up to date.
- Reviewing delegate pack and content on an annual basis.
- Monitor and action any feedback comments from delegates and tutors working in conjunction with the relevant team members.
- Collating customer details for interest on courses with no planned public dates and organising on demand.
- Mentor and supervise operations personnel.
- Working in conjunction with the Operations Manager on annual public training budgets including breakdown of monthly revenue in accordance with planned public training courses.
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