Customer Service Team Support

1 week ago


Nottingham, United Kingdom Brook Street Full time

Brook Street are delighted to be working with a nationally leading business within the construction industry. This is a great opportunity for someone to work within customer service and receive loads of amazing benefits and more Role: Customer Service Team Support Location: Nottingham (NG7) **Salary**: Competitive Salary & generous bonus scheme Hours: Monday - Friday (35 hours) **Benefits**: " 25 Days Annual Leave + Bank Holidays " Company pension scheme " Life assurance " EAP " Cycle to work scheme " Parking on site " Annual leave purchase scheme The role: In this role you will be undertaking administrative tasks, general office duties and transferring inbound calls to the relevant team member. You will also create and update delivery requests and process dispatch reports. In order to be successful in this role, you must sustain a good working relationship with customers and clients, and deal with any queries they may have whilst providing a high level of customer service. " Experience of dealing with customers over the telephone " Customer service and administration skills " To be organised and prioritise work loads " Previous experience of using Microsoft Office and Windows " Knowledge of the construction industry is desirable



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