Inbound Customer Service Advisor

1 week ago


Milton Keynes, United Kingdom Matt Burton Associates Full time

MBA are currently talent looking for an Inbound Customer Service Advisor to join an exciting global organisation in Milton Keynes. This is an entry level position, giving an opportunity to join an organisation that will invest in your development.

As a leading player in the insurance industry, our client puts their people at the heart of everything they do. They pride themselves on the exceptional service they provide for their clients, as well as ensuring the happiness and growth of their employees.

In return, the successful Inbound Customer Service Advisor will receive 25 days holiday (plus Bank Holidays), attractive pension contribution, life assurance, season ticket travel loan, employee assistance programme plus the chance to opt into flexible cash/dental schemes. The Milton Keynes office also has access to a gymnasium and is excellent for public transport.

**As an Inbound Customer Service Advisor you will be required to complete the following tasks**:

- Assessing claim suitability for recovery
- Collating documents to send to the third party Insurer
- Updating financial documentation
- Updating the current status of a claim in line with the process
- Reviewing and maintain timely diary / reminders on all claims

**What we're looking for in an Inbound Customer Service Advisor**:

- Customer service experience
- Process driven
- Organised
- Experience of MS Office

**Job Types**: Full-time, Permanent

**Salary**: Up to £19,000.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends



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