External Account Manager

10 hours ago

Lambourn Woodlands, United Kingdom Dovetail Human Resource Services Full time

* West Berkshire RG 17, Hybrid role
- £40,000 per annum basic and commission (OTE £50,000) plus company car
- Permanent, Full Time
External Account Manager
- £40,000 per annum basic salary and commission (OTE £50,000) plus company car
- Hybrid
- West Berkshire RG17 (Hungerford)
Our client is looking for an External Account Manager to join a successful and growing team.
They are a Value-Added IT Distributor, business partner to some of Europe's largest IT Resellers and Global brands.
Their employees thrive in a company culture that is driven to deliver more for customers. Their employees are committed, proactive and motivated. This dynamic environment contributes to a thriving growth-focused culture throughout, providing many opportunitiesthat span sales, commercial and corporate activities.
The Role
You will be working as part of a team, reporting to the Sales Manager. Key accountabilities:

- Establish and develop a customer account base in the IT reseller market.
- Proactively manage the sales of their products into the account base to exceed monthly / quarterly targets.
- Achieve Key Performance Indicators in line with expectations
Deliverables
- Maintain a high performing work ethic in line with company values and management expectations
- Resolve internal and external issues promptly and professionally, escalating to Sales Manager if necessary
- Use the internal CRM system to track performance
- Develop the skills to deliver ad hoc presentations where required such as covering for the Sales Manager or at customer meetings
- Attend any team meetings to learn about incentives and promotions and to communicate important product messages to entire account base
- Gather and record accurate, timely and relevant CRM data in order for it to be used to develop stronger relationships and maximise profit opportunity
- Maintain electronic price feeds to customers through the internal system to ensure that all prices are up to date and accurate and that the correct margin parameters are in place
- Drive the web proposition of the client's products & services by educating customers about the web offering, signing new customers up to trade through the website.
- Have a proven track record of account management and new business generation within the IT reseller channel.
- Understand buying criteria and possess good product knowledge to liaise and influence across the customer base.
- Demonstrate good communicational skills, high standards of customer service and a talent for building relationships internally and externally.
- Have a natural desire to hit and exceed sales targets.
- Have a strong network of business contacts.

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