Customer Service Coordinator

2 days ago


Wolverhampton, United Kingdom Pertemps Network Group Full time

**Job Description**:
**Customer Service Coordinator**

**Wolverhampton**

**Permanent**

**8:45am - 4:45pm, Monday to Friday**

**£21,697 per annum**

Are you seeking your next dream role in Customer Services? Dream no longer
Due to a period of growth, my client based in the Wolverhampton area are now looking to expand their team with a Customer Service Coordinator. You will be joining a busy department, where all team members play a key role in delivering an excellent service to their customers.

**Duties and responsibilities**:

- Ensuring customer information is accurate and up to date- Follow company policy in dealing with complaints- Liaising with customers to arrange delivery and installation of products- Adhering to tight deadlines- Administering all paperwork following company guidelines- Carrying out service calls to customers- Planning fitters diaries and distributing them to customers- Must have excellent communication skills and be comfortable in handling sensitive situations- Must be able to follow a process and carry this out on a daily basis- Previous experience in customer services is essential, preferably in a business to customer environment- Able to enjoy working in a fast paced department**Benefits and perks**:

- Joining a well known brand- Free parking- Salary increase after successful probationary period- Life assurance- 31 days holiday inclusive of bank holidays- Subsidised canteen



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