Engagement Officer

If you would like to be part of a small dynamic team and enjoy working with a wide range of people and have a passion for engagement and involvement then this is the job for you Hywel Dda University Health Board has an exciting opportunity as an Engagement Officer, with a focus on Ceredigion, as well as health board wide projects.
We are looking for someone who has the energy, enthusiasm and commitment to engagement. The role requires an experienced and competent professional with a developed skill set in engagement and consultation. The individual will be able to provide professional advice to managers, clinicians and other staff on a broad range of engagement issues.
This individual will plan and deliver engagement activities to provide a responsive service to staff and external stakeholders. This role involves working autonomously and prioritising your workload to ensure that all urgent matters are actioned.
A flexible approach to work is necessary and the post holder will be required to attend meetings outside of normal working hours when necessary.
The post holder will work as part of a small team of committed, enthusiastic professionals and will require the post holder to act with a degree of autonomy to:

- play a key role in providing practical support and expertise around engagement on behalf of the department.
- support the Engagement Manager and wider team in taking forward consultation and engagement exercises as part of the Health Board’s health and care strategy and plans.
- co-ordinate engagement activity across local communities, with a focus on Ceredigion.
- deliver engagement with staff across the organisation; support and co-ordinate elements of the programme of continuous engagement on areas within their portfolio; which will provide the public with a range of ways of using their voice and getting involved in their NHS.
- assist the implementation of innovative participatory engagement approaches making full use of traditional and new methods of engagement and involvement to engage staff, stakeholders, media and the public to build public confidence in the organisation and involve them in designing services and strategies.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
**Four main hospitals**: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
**Five community hospitals**: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan in Ceredigion).
**Community facilities, including**:
48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
You will be able to find a full job description and person specification attached within the supporting documents.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these mínimal desirable requirements during the course of your employment with us.
Interviews will be held on 11/02/2025.