Customer Care Administrator

1 day ago


Hedge End, United Kingdom U & P Ltd Full time

**Customer Care Administrator - Southampton - Maternity Cover**

**We have an exciting opportunity to joinanationally recognised as a 5 star housebuilder for supplying high-quality homes for all generation.**

**What you'll be doing?**

The Customer Care team make sure home buyers receive the very best care following their home buying experience.

Being in a customer-facing role with us is a little bit different than most businesses. Customers expect their homes to be of the highest standard, and you’ll make sure they are, by being on hand with answers and practical help. Because of the things you’llbe dealing with we look, ideally, for construction or building experience. More importantly than that though, is your passion for quality and professionalism.

Reporting to the Customer Care Manager, to support them in fulfilling his/her responsibilities, contributing to the overall success of the business through the provision of efficient and effective administrative support.

Duties:

- Work closely with the Customer Care Manager to ensure that relevant administrative tasks are dealt with efficiently
- Perform general departmental administration tasks as and when required to meet the needs of the department
- Manage and maintain relevant filing systems and databases
- Liaise with internal and external customers/contacts to ensure a smooth flow of information and work between the department, Head Office and other internal/external departments and contacts
- Monitor costs incurred by the department
- Ensure effective and efficient processing of documents through Company systems, working within set time frames
- Provide other appropriate ad hoc duties, and administrative support within the Division, as and when required

This role is an immeiate start please visit the U&P webite for more information



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